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Microsoft Support

  • 29-04-2015 09:50PM
    #1
    Arkle62
    Registered Users, Registered Users 2 Posts: 6 ✭


    My daughter bought a new Pro Surface 3 a few weeks ago. The screen is broken and it appears that she must register it on-line, return it to Microsoft and make a payment 266 euro before returning it.

    It appears that they send her another device. Do you know if these are refurbished or new. Guess I want to make sure that if it is refurbished, the refurbished one is only weeks old.

    Has anyone any experience of this. I did try ringing Microsoft but it keeps telling me that the office is closed when you select hardware support.
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