Calling all tech wizards

HonestCry

Hi there,

So im using Sky Broad brand whilst playing Ps3 and while playing the lag is SO unbelievably bad i have to rage quit and turn the Ps3 off.

I'm playing Black Ops 2 recently and it's a constant battle to enjoy it.
Theres a lot of people in my house on phones and watching videos etc.

My NAT Type is 2 which is Moderate on Black Ops 2 i REALLY REALLY need a break from internet problems because it ruins EVERYTHING.

Please help, pretty please

F1ngers

HonestCry wrote: »

Hi there,

So im using Sky Broad brand whilst playing Ps3 and while playing the lag is SO unbelievably bad i have to rage quit and turn the Ps3 off.

I'm playing Black Ops 2 recently and it's a constant battle to enjoy it.
Theres a lot of people in my house on phones and watching videos etc.

My NAT Type is 2 which is Moderate on Black Ops 2 i REALLY REALLY need a break from internet problems because it ruins EVERYTHING.

Please help, pretty please

Are you wired or using wifi?

HonestCry

F1ngers wrote: »

Are you wired or using wifi?

Wifi and I know wired is better but I have problems either way..

Sephiroth_dude

HonestCry wrote: »

Hi there,

So im using Sky Broad brand whilst playing Ps3 and while playing the lag is SO unbelievably bad i have to rage quit and turn the Ps3 off.

I'm playing Black Ops 2 recently and it's a constant battle to enjoy it.
Theres a lot of people in my house on phones and watching videos etc.

My NAT Type is 2 which is Moderate on Black Ops 2 i REALLY REALLY need a break from internet problems because it ruins EVERYTHING.

Please help, pretty please

My guess would be that theres too many people using the wifi and the modem can't take it, go too speedtest.net and tell us what your download speed is

EoinHef

As one of the lads said multiple connections can sometimes be too much for some routers. Try asking everyone in the house to not use the net for half an hour and test and see if its improved.

Have you forwarded ports? Although its a pain it really should be done if using wifi

ScumLord

WiFi is unreliable, when it works it's great but when it doesn't it can be a nightmare to get around the problem once you discover it.

You need to be hard wired into the modem. If the location of the modem makes this impossible maybe consider a set of powerline network hubs that work through the power sockets in the house.

Sephiroth_dude

EoinHef wrote: »

Have you forwarded ports? Although its a pain it really should be done if using wifi

Is it tricky to do that?

Niska

Sephiroth_dude wrote: »

Is it tricky to do that?

Select your modem make / model and there is fairly comprehensive instructions:

http://portforward.com/english/applications/port_forwarding/PlayStation_Network/

EoinHef

Its well worth the bit of time it takes learning how to do it. Once your understand it you should be able to do it on most devices and routers as the same principles apply and its only really the menu layout of each router/device that will change.

Its actually easier to set up a static IP on consoles than on most devices. Its the forwarding of the ports to the console that people usually struggle with in my experience.


Home plugs are a good idea also,first though id try testing with only the PS3 on the network and after that port forwarding if you still were not happy as they dont cost anything.

penev10

Qos on you router should sort it no? Guarantee you a certain amount / priority of bandwidth

HonestCry

penev10 wrote: »

Qos on you router should sort it no? Guarantee you a certain amount / priority of bandwidth

What exactly is 'Qos'?

HonestCry

EoinHef wrote: »

As one of the lads said multiple connections can sometimes be too much for some routers. Try asking everyone in the house to not use the net for half an hour and test and see if its improved.

Have you forwarded ports? Although its a pain it really should be done if using wifi

While everyone was asleep last night i played a couple of games and it was perfect, had no problems at all.

I watched a video to see any change in the connection and it altered the connection dramatically and i was unable to play.

HonestCry

EoinHef wrote: »

Its well worth the bit of time it takes learning how to do it. Once your understand it you should be able to do it on most devices and routers as the same principles apply and its only really the menu layout of each router/device that will change.

Its actually easier to set up a static IP on consoles than on most devices. Its the forwarding of the ports to the console that people usually struggle with in my experience.


Home plugs are a good idea also,first though id try testing with only the PS3 on the network and after that port forwarding if you still were not happy as they dont cost anything.

I have Sky Broad band i doesn't show up in the list of providers to choose from..

penev10

HonestCry wrote: »

What exactly is 'Qos'?

http://www.pcworld.com/article/2689995/quality-of-service-explained-how-routers-with-strong-qos-make-better-home-networks.html

RFOLEY1990

what speeds are you getting?

how congested is your BB?

wired is always gonna be better but depending on how congested your bb is it's be awful at peak times (when people get home from work)

EoinHef

HonestCry wrote: »

I have Sky Broad band i doesn't show up in the list of providers to choose from..

Its not the provider your looking for,its the brand and model of the router/modem you need for portforward.com.

The make and model should be somewhere on the sky hub.

Thats what makes portforward.com the preferred guide,it will give you instructions for your specific router.

HonestCry

RFOLEY1990 wrote: »

what speeds are you getting?

how congested is your BB?

wired is always gonna be better but depending on how congested your bb is it's be awful at peak times (when people get home from work)

My Ping is 344ms

My Download Speed is 0.77mbps

My Upload Speed is 0.12mbps

RFOLEY1990

HonestCry wrote: »

My Ping is 344ms

My Download Speed is 0.77mbps

My Upload Speed is 0.12mbps

you're lucky you can even sign into the network with those speeds

HonestCry

RFOLEY1990 wrote: »

you're lucky you can even sign into the network with those speeds

lol i had a feeling you'd say that.. but what can i do to increase the speeds?

i am so close to kicking the modem out the window :mad:

RFOLEY1990

HonestCry wrote: »

lol i had a feeling you'd say that.. but what can i do to increase the speeds?

i am so close to kicking the modem out the window :mad:

who's your isp?

if they can't give you an upgrade then short of home plugs or wired connection there's not much you can do, to be honest

HonestCry

RFOLEY1990 wrote: »

who's your isp?

if they can't give you an upgrade then short of home plugs or wired connection there's not much you can do, to be honest

Sky its so frustrating.

TheChizler

Holy crap, what's the ping at night time?

HonestCry

TheChizler wrote: »

Holy crap, what's the ping at night time?

Why? lol :P

TheChizler

HonestCry wrote: »

Why? lol :P

If it takes longer for you to get a response from a server at an unconjested time than for me to read your post you've got a serious problem with your connection.

HonestCry

TheChizler wrote: »

If it takes longer for you to get a response from a server at an unconjested time than for me to read your post you've got a serious problem with your connection.

I guess so lol im trying to set up an open port and static ip as we speak!

Savage Tyrant

I had horribly similar problems with Sky broadband ...
Pings in the 500's
Download speed supposed to be 5mg and on a good day I was getting 1.1 on the frequent bad days as low as 0.05
Called them, trouble shooting and whatnot... Got it temporarily to 2.xx with a new router and a few tweaks... But within a week or so it was back to the previous.
Up until that point I had nothing but good things to say about Sky broadband. Problem free for 2 years previously but those few months were a nightmare.
That they couldn't get me sorted and combined with Sky not knowing exactly when they could start providing Fibre (they are now but weren't at the time) meant I was forced to skip over to Vodafone.
You need to look at a fibre option is my advice.

Retr0gamer

More than likely it's the wifi. Had the same problem with a router downstairs. Terrible lag and frequent disconnects despite the line quality being excellent. I got some LAN home plugs and ever since the connection has been excellent. Home plugs basically run the wired connection through the houses electrical sockets.

thorbarry

Make sure you are close to the router if on wifi, plug in if with the ethernet cable if you can .

Call Sky and tell them about the speed test. Youd be better off calling them instead of dicking around, especially if you dont know what you are doing.

If plugging in directly to the router is not an option buy a powerline ethernet adapter. http://www.pcadvisor.co.uk/test-centre/network-wifi/3490638/15-best-powerline-adapters-2015-uk/

Deffo gonna be better than wifi

Also what package are you paying for with SKY? what DL speed are they advertising?

TheChizler

thorbarry wrote: »

Also what package are you paying for with SKY? what DL speed are they advertising?

Or more relevantly; telling you is possible!