Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

NEFF Combi C57M70N3

  • 27-04-2015 5:13pm
    #1
    jos28
    Registered Users, Registered Users 2 Posts: 7,219 ✭✭✭


    I bought this item just over a year ago. I used the microwave function this evening and then wiped the inside of the door. The glass just shattered under the cloth as I wiped it. Has anyone had similar problems, any idea what Neff warranty is like. I can't believe this happened to such a new and expensive product.


Comments

  • #2
    The Red Ace
    Registered Users, Registered Users 2 Posts: 1,382 ✭✭✭The Red Ace


    it is still under the 2 year warranty the products carry


  • #3
    jos28
    Registered Users, Registered Users 2 Posts: 7,219 ✭✭✭jos28


    It is still under warranty which I feel they may try to get out of. I'm sure they will tell me that I shouldn't have......blah.....blah...
    I contacted the retailer who told me to argue that it's a relatively new appliance with normal usage. I have the receipt and I've booked an engineer call out so we'll see what happens.


  • #4
    jos28
    Registered Users, Registered Users 2 Posts: 7,219 ✭✭✭jos28


    Engineer called and replaced the glass, he had no idea why the glass shattered. Turns out that I have to make another engineer booking tomorrow. The Neff dishwasher I bought at the same time gave up today. It didn't drain so I emptied it manually (YUK) I followed the instructions to clean the filter, take off the pump cover and checked that the pump wasn't stuck. I ran a cycle which emptied and I thought that was it. However it got stuck again on the next cycle and the door does not seem to close properly. Seriously unhappy with NEFF so far. If anyone is in kitchen mode at the moment I'd think twice about buying Neff.


Advertisement