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Simon XT configuration

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  • 26-04-2015 3:52pm
    #1
    .dibbs.
    Registered Users Posts: 3 ✭


    Hello,

    I have a Simon XT alarm system. I've cancelled my Phonewatch monitoring and I've set the panel up to call my phone instead. When I trigger the alarm, the panel calls me but all I can hear is little 'pips' on the line. Also, the alarm continues to call me for about ten times. I was wondering how do I get the alarm to tell me what sensor has been triggered? and also, how do I send the alarm an acknowledgement that I have received the msg?

    Thanks
    Dave
    Tagged:


Comments

  • Options
    #2
    gearoidc
    Registered Users Posts: 169 ✭✭gearoidc


    Hi
    Did you get a solution to your problem?
    (hope you dont mind me asking)


  • Options
    #3
    davehogan100
    Registered Users Posts: 32 ✭davehogan100


    Hi Guys,

    It sounds like the panel is set to dial out using either SIA or ContactID which will only work with a monitoring station receiver. Try going to reporting->Reporting Com Modes and check that you have set it to Voice.


  • Options
    #4
    altor
    Registered Users Posts: 11,654 ✭✭✭✭altor


    gearoidc wrote: »
    Hi
    Did you get a solution to your problem?
    (hope you dont mind me asking)

    Yes its the protocal setting that needs to be set to voice, otherwise the system thinks its still calling a monitoring station and is looking for a kissoff.

    www.altor.ie



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