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I think you closed the wrong account

  • 24-04-2015 9:33pm
    #1
    Reality tv
    Registered Users, Registered Users 2 Posts: 31 ✭


    Hi,

    I recently bought a property and set up a new account with electric Ireland. This week I closed my existing account in my rented property- I was not able to get meter readings so closed it on an estimate. Your customer service person called out the estimated reading at the time which I noted. I have since acquired a meter reading and these in no way correspond to the readings your rep gave me . They do look similar to readings I had for my new account. I'm really concerned that the wrong account was closed. Could you check this out for me please? I'll send a pm


Comments

  • #2
    EI: Aoife
    Closed Accounts Posts: 572 ✭✭✭EI: Aoife


    Hi Reality tv,

    We can certainly look into this matter for you.

    We received your private message and we will respond as soon as we can.

    Regards,
    Aoife


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