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TESCO - WRONG PRICE

  • 22-04-2015 10:17am
    #1
    NUTLEY BOY
    Registered Users, Registered Users 2 Posts: 2,345 ✭✭✭


    A few years ago an item that I bought in a TESCO shop was scanned at a price higher than displayed on the shelf sticker/tag. TESCO refunded the full price. This happened a few times over the years.

    I had a similar experience recently but they only now seem to refund the difference between what you were overcharged and the displayed price.

    I appreciate the legal position that a displayed price is merely an offer to treat and so on.

    My query is to know if TESCO have dropped their previous policy of a full refund if the scanned price was higher that the displayed price ? I should wonder if it was a policy or just a practice.


Comments

  • #2
    CH3OH
    Registered Users, Registered Users 2 Posts: 7,554 ✭✭✭CH3OH


    It was the policy, but Tesco changed this a few years back to " double the difference"


  • #3
    PeteK*
    Registered Users, Registered Users 2 Posts: 1,005 ✭✭✭PeteK*


    I thought it was still double the difference.

    It used to be you get the item free.
    I got a free Tefal Frying Pan when it happened.. maybe 4-ish years ago.


  • #4
    ytpe2r5bxkn0c1
    Closed Accounts Posts: 32,688 ✭✭✭✭ytpe2r5bxkn0c1


    PeteK* wrote: »
    I thought it was still double the difference.

    It used to be you get the item free.
    I got a free Tefal Frying Pan when it happened.. maybe 4-ish years ago.

    As already stated, that is now gone.


  • #5
    Seamus1964
    Closed Accounts Posts: 502 ✭✭✭Seamus1964


    But I think Tesco's recent offer is to accept discount vouchers (or something like that) from Dunnes & Supervalue if I'm right


  • #6
    athtrasna
    Closed Accounts Posts: 13,420 ✭✭✭✭athtrasna


    Seamus1964 wrote: »
    But I think Tesco's recent offer is to accept discount vouchers (or something like that) from Dunnes & Supervalue if I'm right

    They've been doing that for months now, just publicising it more at the moment. Has nothing to do with mispriced goods


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  • #7
    K.Flyer
    Registered Users, Registered Users 2 Posts: 8,565 ✭✭✭K.Flyer


    Seamus1964 wrote: »
    But I think Tesco's recent offer is to accept discount vouchers (or something like that) from Dunnes & Supervalue if I'm right

    Check with the customer service first, as they (Dundrum anyway) have changed their policy slightly on which ones they are still accepting.
    Dunnes till receipts spend 50 get 10 off are still good but best to check other vouchers first.


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