As an existing SKY TV Multiroom customer, can I get my landline out?

tomhenryford

I was told when I signed up for SKY multiroom a couple of years ago that a landline was essential.

I'm paying €30 plus a month for a landline I don't use and it rings up to 5 times a day with cold calling.

I have a SKY+ box in the main room and two ordinary SKY boxes in the other two rooms (they don't pause or record etc).

Does anyone know if I got my landline out would it affect the SKY, I don't really want to ring SKY until I know what I'm talking about. I tried calling them a week ago but they said that: 'if I was told I needed a landline to begin with then I should probably keep it' - like kind of answer is that?!

Anyone able to enlighten me, it would be much appreciated.

EDIT: My landline is with VODAFONE and my contract is up so I'm able to get it out, I don't want SKY trying to convince me to take a phone/tv package with them when I ring up for the second time.

368100

Don't know about multi room but I have a sky+ HD box with full functionality and I've never had a landline. Installed it myself and it wasn't even connected to my router at the start and worked fine.

tomhenryford

368100 wrote: »

Don't know about multi room but I have a sky+ HD box with full functionality and I've never had a landline. Installed it myself and it wasn't even connected to my router at the start and worked fine.

Thanks for the reply. I know, my sister has it in her apartment but it's only one TV as well and she didn't need a landline. Finding it hard to find anyone that has multiroom without a landline that SKY knows about.

khumbu

If sky insist you need to keep your phone for multiroom, would you consider cancelling the multiroom also? If you kept your main sky+ subscription & replaced standard sky stb with freesat in other 2 rooms assuming you have saorview tv & antenna connection in both. You would be saving on the multiroom subscription along with landline each month.

Slippin Jimmy

Only new subscriptions no longer require a phone line. If you remove the phone line it will not cause you any problems with the service. I know lots of people who have multiroom and not a phone line.

tomhenryford

Slippin Jimmy wrote: »

Only new subscriptions no longer require a phone line. If you remove the phone line it will not cause you any problems with the service. I know lots of people who have multiroom and not a phone line.

Really? That's very helpful to know. So do you think I should just take the landline out and saying nothing at all to SKY?

Slippin Jimmy

tomhenryford wrote: »

Really? That's very helpful to know. So do you think I should just take the landline out and saying nothing at all to SKY?

Yeah I would. There's no need to tell them. The only thing you may miss out on is if you order movies through the remote, if you are connected to on demand that won't be a problem.

bulbs2010

I disconnected my phone line,and had no problem at all with my sky subscription ,I have 2 boxes

tomhenryford

Slippin Jimmy wrote: »

Yeah I would. There's no need to tell them. The only thing you may miss out on is if you order movies through the remote, if you are connected to on demand that won't be a problem.

No, I don't order movies. I have catch up but never use it. My daughter has SKY in her bedroom and my OH has it in the bedroom, they always watch what they want in the evening, I've been warned that I'll be shot if I balls this up. I wouldn't mind chancing it if it was just myself I would annoy.

In that case, I think I'll contact Eircom, get it out and keep my fingers crossed everything stays the same. Thanks for your answers folks.

Seamus1964

New subscriptions no longer require a phone line - older subscriptions ( weird enough ) still do.
I think there was something to do with that newer skyboxes has now everything like WI-FI and "on demand" and whatnot built in and Sky don't need to monitor multiroom sky digiboxes over the phone line any more - I'm not really sure about the last part but that's my understanding.

tomhenryford

Seamus1964 wrote: »

New subscriptions no longer require a phone line - older subscriptions ( weird enough ) still do.
I think there was something to do with that newer skyboxes has now everything like WI-FI and "on demand" and whatnot built in and Sky don't need to monitor multiroom sky digiboxes over the phone line any more - I'm not really sure about the last part but that's my understanding.

That sounds like it would make sense and is why my OH is still insisting on me calling SKY to make sure everything will stay the same but I just have this feeling that they will insist on me keeping the phone line.

We have the black boxes, my main one that records is a SKY+ HD box and I have the On Demand so I think they are the new boxes. Were the old boxes white? I think I saw them before in another house I used to visit and they had SKY years before we did.

Slippin Jimmy

tomhenryford wrote: »

That sounds like it would make sense and is why my OH is still insisting on me calling SKY to make sure everything will stay the same but I just have this feeling that they will insist on me keeping the phone line.

We have the black boxes, my main one that records is a SKY+ HD box and I have the On Demand so I think they are the new boxes. Were the old boxes white? I think I saw them before in another house I used to visit and they had SKY years before we did.

The old boxes were white or the even older ones were grey. Sky will tell you that you need them connected, but the reality is that you don't need them connected anymore.

Skerries

Years ago I just kept disconnecting the phone line and they would send out a letter but they stopped after about the 3rd or 4th time and I have not had my boxes connected to a landline since

Dr. Nick

I'm considering this as well as my internet provider is offering VOIP. A few years ago I was on the phone to Sky and one of the lines wasn't plugged in and I got a telling off for it! That was a while ago though.
I noticed recently that my second box isn't plugged in and I've no idea how long it's been like this, probably months!

What about the numbers that appear in the corner every once in a while (starting with 760 etc.), are these anything to do with phone lines or they for spot checks in pubs etc?

lowbatt07

I've a new sky subscription in the past month or two, given that new multiroom boxes do not require a phone line connection is there any way for sky to track their location if you turn the wifi off/ do not connect these boxes to the internet?

Seamus1964

No. You are safe enough to share multiroom skybox(es) with your friend(s).

icdg

I've just decided to change my TV to Sky (over the loss of ITV, basically) and they mentioned nothing about a landline when I ordered. In the very early days it was required in order to claim the Open...subsidy (which wasn't originally on offer in Ireland - in those days you had to pay £450 upfront!!!). Good to see that in the days when many houses won't have any sort of landline they've finally abandoned the requirement.