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SSE Airtrcity.

  • 13-04-2015 2:40pm
    #1
    Mac 3
    Registered Users, Registered Users 2 Posts: 538 ✭✭✭


    Hi All,

    I moved house last October and signed up with Airtricity (over the phone) after seeing a special offer. They were promising reduced rates and €50 off the first bill. Lo and behold, the discount was not applied to the first bill. i queried it and was told that it would be applied to the next bill. Im starting to think that the person who signed me up was telling me lies. I've queried this several times and i usually am told that they have to check it out and they'll call me back. This never happens either.

    Anyone have a similar experience?


Comments

  • #2
    whiskeyman
    Registered Users, Registered Users 2 Posts: 12,564 ✭✭✭✭whiskeyman


    I signed up around the same time and got my €50 applied on the 2nd bill.
    They really shouldn't say 'first bill' if they don't mean it, because we're all going to be looking for it when it comes!
    Anyway, all sorted when the 2nd bill came in...


  • #3
    Mac 3
    Registered Users, Registered Users 2 Posts: 538 ✭✭✭Mac 3


    And just looking at my account, a mystery discount appears to have been applied. Some one from SSE on Boards??


  • #4
    Degag
    Registered Users, Registered Users 2 Posts: 9,984 ✭✭✭Degag


    Mac 3 wrote: »
    And just looking at my account, a mystery discount appears to have been applied. Some one from SSE on Boards??

    Umm, even if there was, how were they going to find your account from the details you gave?


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