Debit card fee with Ryanair

08072011

Can anyone help......looking to book flights from Cork to Lanzarote, i select debut card payment to not incur fees, however of the final payment screen it automatically jumps tp credit card option and ads 25.60 in card fees, is there no way of paying by debit card

jjbrien

What card are you selecting when you are trying to pay?

Louche Lad

Try again a bit later? I've noticed the Ryanair site has been a bit flaky ever since they revamped it. Sometimes it behaves strangely, and then works OK half an hour later.

08072011

jjbrien wrote: »

What card are you selecting when you are trying to pay?

When I select the flights from the first page I get : on the right hand side is a summary and It gives me the total and at the very bottom it's got an option debit card and the total stays the same or pay by credit card and it ads 25.60.

FLIGHT BOOKING
Passenger(s)
Cork → Lanzarote
Tuesday, 11 Aug 2015
14:25 - 18:20
2 Adult, 3 Child, 569.95 EUR
2 x Adult Fare 227.98 EUR
3 x Child Fare 341.97 EUR
Lanzarote → Cork
Tuesday, 25 Aug 2015
18:55 - 22:50
2 Adult, 3 Child, 639.95 EUR
2 x Adult Fare 255.98 EUR
3 x Child Fare 383.97 EUR
Discount Pay by debit card: 1,209.90 EUR
Pay by credit card / PayPal: 1,234.10 EUR
TOTAL 1,209.90 EUR

Even when I have added my luggage on, it still gives two options for debit card or credit card/paypal as below :

FLIGHT BOOKING
Passenger(s)
Cork → Lanzarote
Tuesday, 11 Aug 2015
14:25 - 18:20
2 Adult, 3 Child, 569.95 EUR
2 x Adult Fare 227.98 EUR
3 x Child Fare 341.97 EUR
Services 57.50 EUR
1 x 1st Checked Bag (15kg) 35.00 EUR
1 x 1st Checked Bag (20kg) 22.50 EUR
Lanzarote → Cork
Tuesday, 25 Aug 2015
18:55 - 22:50
2 Adult, 3 Child, 639.95 EUR
2 x Adult Fare 255.98 EUR
3 x Child Fare 383.97 EUR
Services 57.50 EUR
1 x 1st Checked Bag (15kg) 35.00 EUR
1 x 1st Checked Bag (20kg) 22.50 EUR
Discount Pay by debit card: 1,324.90 EUR
Pay by credit card / PayPal: 1,351.40 EUR

When I get to the final payment page, at the very bottom where I enter the details it will only give the option of credit/debit card OR paypal either option it is adding on 25.60 :

FLIGHT BOOKING
Passenger(s)
Cork → Lanzarote
Tuesday, 11 Aug 2015
14:25 - 18:20
2 Adult, 3 Child, 569.95 EUR
2 x Adult Fare 227.98 EUR
3 x Child Fare 341.97 EUR
Services 57.50 EUR
Lanzarote → Cork
Tuesday, 25 Aug 2015
18:55 - 22:50
2 Adult, 3 Child, 639.95 EUR
2 x Adult Fare 255.98 EUR
3 x Child Fare 383.97 EUR
Services 57.50 EUR
Fees 26.50 EUR
Credit Card Fee: 26.50 EUR
TOTAL1,351.40 EUR

Grrrrrr i have tried this all day now, I spoke to online chat and the woman on that sais fill in a claim form but there is not a claim form for this type of refund

Hope any of ya can help please

Atlantic Dawn

What browser are you using? Try using Chrome or Firefox is you are using IE.

08072011

Atlantic Dawn wrote: »

What browser are you using? Try using Chrome or Firefox is you are using IE.

Oh gosh im lost now lol. I use google chrome cos its an acer laptop whats firefox

I just tried UK site with flights from Liverpool to Ace and its exactly the same offers debit card option up until final payment page then only option again is credit/debit card or paypal either option it is adding on payment fees

conor_ie

There is an option to pay with Debit Card, you get it before you confirm your purchase

08072011

conor_ie wrote: »

There is an option to pay with Debit Card, you get it before you confirm your purchase

OMG Conor thank you I am such a clown thank youuuuuuuuuuuuuuuuuuuu

conor_ie

08072011 wrote: »

OMG Conor thank you I am such a clown thank youuuuuuuuuuuuuuuuuuuu

Glad to help.. if you have any more problems, send me a pm and I'll do my best to help!

08072011

08072011 wrote: »

OMG Conor thank you I am such a clown thank youuuuuuuuuuuuuuuuuuuu[/QUOTE

All booked still feeling a fool. Now i can countdown lol

conor_ie

Yay for Holidays!