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Faulty phone twice

28-03-2015 11:47pm

#1

jacksie66

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This post has been deleted.

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Comments

#2 29-03-2015 12:00am

projectgtr

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majority of carriers have a policy of replacing after 3 faults

0
#3 29-03-2015 12:08am

Del2005

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No.

You are entitled to a repair, replacement or refund . Repairs should be permanent and technically yours could be a different issue, originally white spot now blue and could be a different pixel. In saying that you should go back to the shop and see what they offer, as insisting on a refund is one sure why of annoying the person dealing with you. There is a limit on the amount of repairs allowed, IIRC it's 3 but I could be wrong, after which they have to replace but again it has to be for the same issue.

Have a read of this
http://www.consumerhelp.ie/your-rights?gclid=CjwKEAjwotmoBRCc6LWd2ZnkuBYSJACyt2qui_o7KZoD4tDmHK4d6DIAiS_KGPLEQK-yKO7TrcXLWhoCDxzw_wcB

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