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Team- Alpha- WARRANTY?
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17-03-2015 10:14pm#1
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Redfield - life warranty
250 Euro
As I understand it, the problem is getting the scope back to Ireland. There are so many rules and regulations, many companies do not want to ship scopes outside of the US.
There are actually parts made by EU companies, manufactured in the EU, and distributed in the US by companies that will not ship to those parts to the EU because of regulations.
That said, the Redfield is not a military scope and should not fall in to the restricted category.
Have you contacted Redfield directly? They are part of Leupold, correct? I would contact them directly to see if they would ship to Ireland. If not, have you any relations in the States?
Not sure who Team Alpha is. However, in fairness to them, most places I deal with only give a 90 day warranty, from thereon, it has to go back to the manufacturer.
What went wrong with the Redfield?0 -
first had cracked glass, the other dirty glass in the middle.As I understand it, the problem is getting the scope back to Ireland. There are so many rules and regulations, many companies do not want to ship scopes outside of the US.
There are actually parts made by EU companies, manufactured in the EU, and distributed in the US by companies that will not ship to those parts to the EU because of regulations.
That said, the Redfield is not a military scope and should not fall in to the restricted category.
Have you contacted Redfield directly? They are part of Leupold, correct? I would contact them directly to see if they would ship to Ireland. If not, have you any relations in the States?
Not sure who Team Alpha is. However, in fairness to them, most places I deal with only give a 90 day warranty, from thereon, it has to go back to the manufacturer.
What went wrong with the Redfield?
I understand it, but- if you run a business in the EU you have to obey the law,and if you are selling a product from outside the EU you should be aware of the consequences, UE regulations says-
Whether you bought the goods in a shop or online, under EU rules you always have the right to a minimum two-year guarantee period at no cost.
This 2-year guarantee is only your minimum right and national rules in your country may give you extra protection. Remember that any deviation from EU rules must always be to the consumer's benefit.
If an item you bought anywhere in the EU turns out to be faulty or does not look or work as advertised, the seller must repair or replace it free of charge or give you a full refund or reduction in price. In some EU countries you will be offered the choice between all four remedies from the outset. Otherwise you will be able to ask for a full or partial refund only when it is not possible or convenient to repair or replace the item.
why do I have to pay for the cost of shipping to US, scope was 12 months old,
I understand the 24 months warranty, and after that pay for the cost of shipping0 -
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