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New A/C can't add payees

josephsoap · 2015-03-13 09:47:36

Hi, I have just opened a BOI a/c. When I log into my a/c I cannot set up or add payee's, I receive a message saying 'no valid account' or something along those lines. Any idea why this is happening?

13-03-2015 9:47am

#1

josephsoap

Registered Users, Registered Users 2 Posts: 657 ✭✭✭

Join Date: February 2012

Posts: 582

Hi,

I have just opened a BOI a/c.

When I log into my a/c I cannot set up or add payee's, I receive a message saying 'no valid account' or something along those lines.

Any idea why this is happening?

0

Comments

#2 13-03-2015 10:19am

Bank of Ireland: Janet

Closed Accounts Posts: 314 ✭✭

Join Date: March 2014

Posts: 308

josephsoap wrote: »

Hi,

I have just opened a BOI a/c.

When I log into my a/c I cannot set up or add payee's, I receive a message saying 'no valid account' or something along those lines.

Any idea why this is happening?

Hi josephsoap,

Thanks for your post.

Did you open a Joint account? There may not be a 'Repay to either' indicator on your account, this allows you to transfer online without the other persons signature.

To clarify, please contact Banking 365 on 0818365365 and a colleague will happily look into this for you.

Janette

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