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Would you return an item as faulty if the brand name came off?

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  • 12-03-2015 12:23am
    #1
    Youngblood.III
    Site Banned Posts: 777 ✭✭✭


    Its a branded product, happy with its functions, but not happy the brand name/ logo has come off, only about two weeks old.
    It gives the product some character.... Would you return it over this?


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    #2
    pleasant Co.
    Moderators, Technology & Internet Moderators Posts: 7,382 Mod ✭✭✭✭pleasant Co.


    In most cases no, well pretty much all cases....I can't think of an example where this happening would be enough to justify a return, unless it was an indicator of some other sort of flimsiness?


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    #3
    colm_mcm
    Registered Users Posts: 73,392 ✭✭✭✭colm_mcm


    Depends on how much of a factor the badge was in buying it.
    If i thought the replacement wouldn't do the same thing I'd probably get an exchange.

    If there was an alternative for similar money I'd probably get that instead.

    Seems a bit shonky for a badge to cone off so quickly, would make you question the overall quality.

    What sort of product are we talking though?


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    #4
    slimjimmc
    Registered Users Posts: 7,787 ✭✭✭slimjimmc


    If it's a minor defect then you have no legal entitlement under consumer law unless it's covered by a guarantee. Imo it would depend on the product, for example the logo would be unimportant to a TV set but could be of significant importance to a fashion item where the brand logo is a prominent feature.


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    #5
    The_Conductor
    Moderators, Society & Culture Moderators Posts: 32,279 Mod ✭✭✭✭The_Conductor


    It might even be viewed as a plus by some people.
    My car was debadged professionally, and a lot of our IT gear at home is debadged. My goods are safer- because other people don't automatically recognise what they are. I also get a discount on my car and home insurance (from Axa- I had to submit photographs along with proper valuations- which is fair enough- they don't expect the levels of IT equipment we have in your average home.......)


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    #6
    dudara
    Registered Users Posts: 33,519 ✭✭✭✭dudara


    It is something that can be reattached easily (i.e. with some superglue)? Or is it more serious? It would also make you wonder about the quality of the rest of the item.


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    #7
    delahuntv
    Closed Accounts Posts: 1,532 ✭✭✭delahuntv


    if the brand name was an intral part of the product, then you have reaosn for return.

    example would be Converse - if the patch with the star and logo came away, then an integral part of the look of the shoe is gone and a replacement would be warranted.


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