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Hardwareversand - Items In Incorrect Packaging

  • 10-03-2015 2:34pm
    #1
    Sever Tomorrow
    Closed Accounts Posts: 158 ✭✭


    I ordered several items from Hardwareversand and received them two weeks ago. One of them was an ASUS motherboard which I naturally presumed at the time was a mistake as I didn't order it, I had ordered a graphics card instead.

    I filled in the return form and sent it back the next day with UPS. Today I rang up Hardwareversand looking for an update on the graphics card. The man on the phone asked me had I opened the package and told me the graphics card was in the ASUS motherboard package. I hadn't opened it as I assumed it to be a mistake. They are sending the package back now.

    Anyone else been in this situation before with them? Seems like a bizarre way to go about things.


Comments

  • #2
    ED E
    Registered Users, Registered Users 2 Posts: 36,170 ✭✭✭✭ED E


    Did you order B stock? Whats the full item title, is it "SPECIAL ITEM" or similar?


  • #3
    Sever Tomorrow
    Closed Accounts Posts: 158 ✭✭Sever Tomorrow


    ED E wrote: »
    Did you order B stock? Whats the full item title, is it "SPECIAL ITEM" or similar?

    Not B Stock but it seemed to be at a sale price.

    Title was: Sale: Palit GeForce GTX 970 4GB mit GeForce Experience

    It went back up to its normal higher price soon after I ordered.


  • #4
    Skerries
    Registered Users, Registered Users 2 Posts: 12,710 ✭✭✭✭Skerries


    you should have opened it as they do put your stuff in different boxes sometimes

    It has happened to me with a few orders
    Untitled Image




  • #5
    Sever Tomorrow
    Closed Accounts Posts: 158 ✭✭Sever Tomorrow


    Skerries wrote: »
    you should have opened it as they do put your stuff in different boxes sometimes

    It has happened to me with a few orders

    It was my first time ordering from them so I'll keep it in mind if it happens again.

    Received the package back from them the other day anyway.


  • #6
    jayo26
    Closed Accounts Posts: 20,779 ✭✭✭✭jayo26


    Sever Tomorrow wrote: »
    It was my first time ordering from them so I'll keep it in mind if it happens again.

    Received the package back from them the other day anyway.

    Sounds like excelent service from them so that's great to hear


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