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Unhygienic Item found in pocket of new jacket

  • 25-02-2015 1:12pm
    #1
    glisten
    Registered Users, Registered Users 2 Posts: 25 ✭


    duplicate sorry


Comments

  • #2
    NinjaTruncs
    Registered Users, Registered Users 2 Posts: 2,528 ✭✭✭NinjaTruncs


    Did you go back to the shop and query it with them?

    4.3kWp South facing PV System. South Dublin



  • #3
    glisten
    Registered Users, Registered Users 2 Posts: 25 ✭glisten


    Hi,

    Hoping someone might have some advice on where to go with this.

    My mother purchased a jacket in a very well known retail store. When she brought it home, there was something very unsanitary and disgusting in the pocket. I've contacted the stores customer services on her behalf, they promised to call back but we have heard nothing back yet. We have receipts and packaging etc.

    I've looked up consumer rights but there isn't any advice for this type of situation. Does anyone here have an idea where I could go with this problem if the store doesn't come back to me?

    Thanks


  • #4
    daheff
    Registered Users, Registered Users 2 Posts: 5,933 ✭✭✭daheff


    what are you expecting them to do?


    At best you could go and get the item replaced or refunded (but the store would decide which option to give you).


    I appreciate you don't want to find any 'surprises' in new clothes.


  • #5
    weisses
    Registered Users, Registered Users 2 Posts: 9,732 ✭✭✭weisses


    daheff wrote: »
    what are you expecting them to do?

    Uhhh Contact the customer back as promised would be my guess


  • #6
    MrWalsh
    Closed Accounts Posts: 2,664 ✭✭✭MrWalsh


    As you have not specified the item in the pocket (it would make it easier to advise if you did by the way) there are probably a few different courses of action I would be taking depending on the nature of the item and the contact your mother had with it.


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  • #7
    ytpe2r5bxkn0c1
    Closed Accounts Posts: 32,688 ✭✭✭✭ytpe2r5bxkn0c1


    Calling in to the store would be my first port of call.


  • #8
    daheff
    Registered Users, Registered Users 2 Posts: 5,933 ✭✭✭daheff


    daheff wrote: »
    what are you expecting them to do?

    weisses wrote: »
    Uhhh Contact the customer back as promised would be my guess

    you know what I meant...


    but just for the slow people out there...let me rephrase. When the shop contact you back, what are you expecting from them?

    A replacement item would be about the height of what I'd expect.


  • #9
    MrWalsh
    Closed Accounts Posts: 2,664 ✭✭✭MrWalsh


    daheff wrote: »
    A replacement item would be about the height of what I'd expect.

    I think that would depend on the item in the pocket and the nature of the contact with it.

    If it was a dirty needle and it had broken the mothers skin Id be looking for medical costs and possibly compensation.

    Its very hard to advise not knowing what it was though.


  • #10
    daheff
    Registered Users, Registered Users 2 Posts: 5,933 ✭✭✭daheff


    MrWalsh wrote: »
    I think that would depend on the item in the pocket and the nature of the contact with it.

    If it was a dirty needle and it had broken the mothers skin Id be looking for medical costs and possibly compensation.

    Its very hard to advise not knowing what it was though.

    I'm reasonably sure that its not this...if it were I suspect the OP would be contacting their solicitors and not boards.

    I do agree that its hard to advise without being told exactly what it was. Reading between the lines I suspect its not as serious as a hypodermic needle....if it were you'd be damn sure the shop would be on to them straight away


  • #11
    MrWalsh
    Closed Accounts Posts: 2,664 ✭✭✭MrWalsh


    daheff wrote: »
    I'm reasonably sure that its not this...if it were I suspect the OP would be contacting their solicitors and not boards.

    I do agree that its hard to advise without being told exactly what it was. Reading between the lines I suspect its not as serious as a hypodermic needle....if it were you'd be damn sure the shop would be on to them straight away

    Exactly.

    It also matters if the item damaged the jacket. And the subjective nature of what is sanitary and what isnt is also at play - money is dirty!


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  • #12
    Grab All Association
    Registered Users, Registered Users 2 Posts: 3,926 ✭✭✭Grab All Association


    <SNIP> Not quite sure what contribution was intended here?


  • #13
    Lux23
    Registered Users, Registered Users 2 Posts: 7,134 ✭✭✭Lux23


    What was it? If it was something like a used condom or tampon, then that would be a health risk.


  • #14
    Calibos
    Registered Users, Registered Users 2 Posts: 7,816 ✭✭✭Calibos


    Lux23 wrote: »
    What was it? If it was something like a used condom or tampon, then that would be a health risk.

    Was about to say the same.

    If it was a condom....EEeeeeWWww!!

    If it was a dried bit of chewing gum a 4 year old put in the pocket in the shop.......get a grip...unless its stuck inside the pocket.


  • #15
    wupucus
    Registered Users, Registered Users 2 Posts: 62 ✭✭wupucus


    now I know where my teeth went !!!!


  • #16
    dudara
    Registered Users, Registered Users 2 Posts: 33,518 ✭✭✭✭dudara


    @wupucus - if you have nothing constructive to post, then please don't post. That goes equally for all posters.

    dudara


  • #17
    Squatman
    Registered Users, Registered Users 2 Posts: 1,618 ✭✭✭Squatman


    What was in the jacket? and does it in your mind warrant compensation? if not are you looking for a refund? as said earlier, anyone could have put anything on display clothing. its not really practical for shop assistants to be checking pockets


  • #18
    delahuntv
    Closed Accounts Posts: 1,532 ✭✭✭delahuntv


    unfortunately there are certain people out there who purposley and diligently go ut of their way to cause issue.

    I've experienced people using our office toilets and leaving S$%t on the floor and well away from the bowl and then laughing as they head out the door.

    Even recently in water protests you've seen people pretend to fall or get hit and then claim assault.

    There are really crazy stupid people out there and in this instance some scumbag has tried on the item and decided to leave a little present.

    Without the store checkign the pockets of every item tried on, its simly one of those things. If its upsetting, look for a replacement garment.


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