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Considering switching to Eircom(when will Fibre be avaiable to me)

  • 23-02-2015 2:14pm
    #1
    IrishGrimReaper
    Registered Users, Registered Users 2 Posts: 1,039 ✭✭✭


    Hey! I'm currently with vodafone, but due to their price increase I have an option to cancel the contract with I intend to do, the service has been poor anyway.

    I'd like to know when I can get fibre in my house, it's available to a lot of homes in my area except mine. The only cabinet that isn't live in my area is CNE1_E01.


Comments

  • #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    IrishGrimReaper wrote: »
    Hey! I'm currently with vodafone, but due to their price increase I have an option to cancel the contract with I intend to do, the service has been poor anyway.

    I'd like to know when I can get fibre in my house, it's available to a lot of homes in my area except mine. The only cabinet that isn't live in my area is CNE1_E01.
    Hi IrishGrimReaper

    To check the most acurate information on this it would be great if you could PM me your land line number or specific address please?

    Cheers
    Al


  • #3
    IrishGrimReaper
    Registered Users, Registered Users 2 Posts: 1,039 ✭✭✭IrishGrimReaper


    I have sent you a PM with the info. Thanks.


  • #4
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    IrishGrimReaper wrote: »
    I have sent you a PM with the info. Thanks.
    Hi IrishGrimReaper

    I'm really sorry to confirm that eircom will be unable to offer you efibre. Your line is not cabled through the VDSL cabinet, I've asked operations for reasons why and they have advised me that they will be unable to offer me the infrastructural reasons for this.

    I asked efibre operations if it's likely you can be connected to CNE1_E01 however they have advised me that a speific request for such network ammendments will not be taken and until CNE1_E01 is actually live we will not have more news on this for you.

    Apologies for the inconvenience, I really do wish I could offer you better news

    Cheers
    Al


  • #5
    IrishGrimReaper
    Registered Users, Registered Users 2 Posts: 1,039 ✭✭✭IrishGrimReaper


    Wow, well that sucks..

    Edit:Thanks for finding out for me though/


  • #6
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    IrishGrimReaper wrote: »
    Wow, well that sucks..

    Edit:Thanks for finding out for me though/
    No worries IrishGrimReaper

    Really wish I could have offered you better news

    AL


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  • #7
    IrishGrimReaper
    Registered Users, Registered Users 2 Posts: 1,039 ✭✭✭IrishGrimReaper


    Hey. It's been a few months now and I'v been with Eircom since a week after the original date on this thread. I'm looking if I can get a further follow up on this and check again. My next door neighbour who is physically on the same phone line/pole and should be 100% identical to our house have been getting fibre for a few weeks now.

    Surely there has to be a way I can get it too.


  • #8
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    IrishGrimReaper wrote: »
    Hey. It's been a few months now and I'v been with Eircom since a week after the original date on this thread. I'm looking if I can get a further follow up on this and check again. My next door neighbour who is physically on the same phone line/pole and should be 100% identical to our house have been getting fibre for a few weeks now.

    Surely there has to be a way I can get it too.
    Hi IrishGrimReaper

    I will look in to this again and get back to you as soon as I have more information

    Thanks
    Al


  • #9
    IrishGrimReaper
    Registered Users, Registered Users 2 Posts: 1,039 ✭✭✭IrishGrimReaper


    Thanks, I look forward to you reply.


  • #10
    IrishGrimReaper
    Registered Users, Registered Users 2 Posts: 1,039 ✭✭✭IrishGrimReaper


    Any update?


  • #11
    Creeping Death
    Registered Users, Registered Users 2 Posts: 117 ✭✭Creeping Death


    Sorry for butting in, but I'm looking to get connected too. Could you tell me what is available to me at my location? PM sent to eircom:Alan


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  • #12
    eircom: Tony
    Closed Accounts Posts: 2,226 ✭✭✭eircom: Tony


    Creeping Death wrote: »
    Sorry for butting in, but I'm looking to get connected too. Could you tell me what is available to me at my location? PM sent to eircom:Alan
    Hi Creeping Death


    Would you like to PM your full address or tele no & I will look into this for you.


    Thanks


    Tony


  • #13
    Creeping Death
    Registered Users, Registered Users 2 Posts: 117 ✭✭Creeping Death


    eircom: Tony wrote: »
    Creeping Death wrote: »
    Sorry for butting in, but I'm looking to get connected too. Could you tell me what is available to me at my location? PM sent to eircom:Alan
    Hi Creeping Death


    Would you like to PM your full address or tele no & I will look into this for you.


    Thanks


    Tony
    PM sent, thanks.


  • #14
    eircom: Tony
    Closed Accounts Posts: 2,226 ✭✭✭eircom: Tony


    Creeping Death wrote: »
    eircom: Tony wrote: »
    Creeping Death wrote: »
    Sorry for butting in, but I'm looking to get connected too. Could you tell me what is available to me at my location? PM sent to eircom:Alan
    Hi Creeping Death


    Would you like to PM your full address or tele no & I will look into this for you.


    Thanks


    Tony
    PM sent, thanks.
    Hi Creeping Death

    I have just responded to your PM.

    Thanks

    Tony


  • #15
    IrishGrimReaper
    Registered Users, Registered Users 2 Posts: 1,039 ✭✭✭IrishGrimReaper


    Awesome!! I did the line checker today and it's enabled at my house now. Thanks a lot buddy! now how do I actually get it in?

    ycemw67.png


  • #16
    jd
    Registered Users, Registered Users 2 Posts: 5,741 ✭✭✭jd


    Did you try clicking "see all eircom bundles" and selecting what you want? BTW was there a link to tell you what your line speed would be?


  • #17
    Creeping Death
    Registered Users, Registered Users 2 Posts: 117 ✭✭Creeping Death


    jd wrote: »
    Did you try clicking "see all eircom bundles" and selecting what you want? BTW was there a link to tell you what your line speed would be?
    Every time I tried that, it said 
    [font=FSAlbert-Light, 'Arial Light']"Sorry but we can't determine the broadband speed for this number"[/font]
      
    It then gives a phone number to talk to one of their agents, so I figured I'd try here. Unfortunately, fibre isn't available to me yet, so I'll just rethink my options.


  • #18
    jd
    Registered Users, Registered Users 2 Posts: 5,741 ✭✭✭jd


    You could try searching by your address as well.

    Scary thread,  IrishGrimReaper meets Creeping Death :)


  • #19
    Creeping Death
    Registered Users, Registered Users 2 Posts: 117 ✭✭Creeping Death


    [font=FSAlbert-Light, 'Arial Light']"Sorry but we can't determine the services available at this address"  [/font]
    I'm beginning to think I'm in a bad area :rolleyes:   I just checked my neighbours phone number there too, can't determine that either.  It's ok though, I'll just phone them maybe in the next week or so.


  • #20
    thehouses
    Registered Users, Registered Users 2 Posts: 445 ✭✭thehouses


    I would stay away from Eircom on principal. There was a caller on Liveline recently who had a bill of €3,000 for mobile broadband. They and Meteor have had countless customers in similar situations with extortionate bills. They are a company who don't care about customers. 

    I would imagine that since Eircom own the phone lines, another provider would be able to provide efibre too.


  • #21
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    IrishGrimReaper wrote: »
    Awesome!! I did the line checker today and it's enabled at my house now. Thanks a lot buddy! now how do I actually get it in?

    ycemw67.png
    Hi IrishGrimReaper

    You can order it via WebChat at www.eircom.ie/chatnow - online at eircom.net or by calling our sales team on free phone 1800503303

    Cheers

    Al


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