samsung tablet not charging fully

shawnee · 17-02-2015 9:07pm #1

Got a samsung galaxy 8.0 tablet before Christmas. Charged fine when I got it and then refused to take charge. Sent it back to manufacturer and got it back a week ago , It worked and now it is not charging properly again. Charging seems to be erratic and now will not go beyond 40 percent. GRRR

Daisy 55 · 17-02-2015 9:17pm

Had a similar problem with a Samsung tablet. Was sent off several times. One guy on the phone said just had to go back 3 times, another said there was no such policy. In the end we were told that the first repair wasn't a repair at all, just a factory reset!
Samsung refused to acknowledge that it was faulty or to repair satisfactorily. They wouldn't replace it. After 6 months of this back and forth, we were ready to give up.
Eventually we went on the Samsung Facebook page. Replaced immediately for a bigger one. No argument!

shawnee · 17-02-2015 10:01pm

Thanks for that Daisy , am a bit peed off with this one , it hasn't worked for a week since I paid top dollar for it.

Daisy 55 · 17-02-2015 10:05pm

I know! It was incredibly frustrating. Try the Facebook page! They did not want a complaint in a public forum.

shawnee · 17-02-2015 10:06pm

Do you know which facebook page Daisy , had a look at some but they don't seem to allow me to post.:(

Daisy 55 · 17-02-2015 10:12pm

Samsung Ireland. Open your Facebook page and search for it. Then scroll down to write post.

Daisy 55 · 17-02-2015 10:22pm

Didn't mean that to sound bossy! Oops!

shawnee · 18-02-2015 8:33am

Daisy 55 wrote: »

Didn't mean that to sound bossy! Oops!

You didn't , thanks for your help , have done that and will see what happens.:P

samsung tablet not charging fully

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