Move from Eircom E-Fibre to Sky Fibre?

mcbert

I've Eircom E-Fibre now, and given their price increases I'm thinking of moving to Sky Fibre, to get a good bundle deal on TV and Broadband.

I'm actually happy enough with the reliability of my Eircom efibre, so am nervous the switch over will make things worse.

1.
Has anybody found the Sky Fibre router good/bad? Or at least any worse compared to the F1000 from Eircom? e.g. needs to be rebooted much?

2.
What is the name/model of the Sky Fibre router anyway?

3.
I'm getting 80Mb/20Mb now, I assume I should get about the same or perhaps better if I switch. Anyone get worst speeds after they switched to Sky Fibre?

4.
I do various port forwarding, to access machines at home sometimes. This all work ok with Sky Fibre?

5.
What are Sky Fibre support like to deal with if something goes wrong. I've actually found Eircom fine to deal with the few times I rang when I first signed up...

6.
Do Sky Fibre throttle sites, like youtube, netflix etc? or congested? I've seen friends on UPC's 250Mb with youtube problems because of this - much worse than my 80Mb eircom line.

Thanks.

ElNino

You should be able to continue to use your eircom F1000 router if you are not happy with the Sky router. You just need to extract the username and password from the Sky Hub.

I am in a similar position to you but I think that I will stick with eircom as I don't want to be in contract when the ESB/Vodafone or Eircom FTTH come to my town hopefully later this year.

Sky Ireland: Amie

mcbert wrote: »

I've Eircom E-Fibre now, and given their price increases I'm thinking of moving to Sky Fibre, to get a good bundle deal on TV and Broadband.

I'm actually happy enough with the reliability of my Eircom efibre, so am nervous the switch over will make things worse.

1.
Has anybody found the Sky Fibre router good/bad? Or at least any worse compared to the F1000 from Eircom? e.g. needs to be rebooted much?

2.
What is the name/model of the Sky Fibre router anyway?

3.
I'm getting 80Mb/20Mb now, I assume I should get about the same or perhaps better if I switch. Anyone get worst speeds after they switched to Sky Fibre?

4.
I do various port forwarding, to access machines at home sometimes. This all work ok with Sky Fibre?

5.
What are Sky Fibre support like to deal with if something goes wrong. I've actually found Eircom fine to deal with the few times I rang when I first signed up...

6.
Do Sky Fibre throttle sites, like youtube, netflix etc? or congested? I've seen friends on UPC's 250Mb with youtube problems because of this - much worse than my 80Mb eircom line.

Thanks.

Hi Mcbert,

Thank you for your post about Sky.

Did you know that we are now live on Boards.ie? The Sky Ireland Talk To site is at this link and we would be more than happy to assist you.

If you wish to post your question / query on our site, we will endeavour to resolve this issue for you.

Thank you,
Amie

kaizersoze

ElNino wrote: »

You should be able to continue to use your eircom F1000 router if you are not happy with the Sky router. You just need to extract the username and password from the Sky Hub.

I am in a similar position to you but I think that I will stick with eircom as I don't want to be in contract when the ESB/Vodafone or Eircom FTTH come to my town hopefully later this year.

How?

Zack Morris

kaizersoze wrote: »

How?

Ask the lads on the Unofficial Sky Forum how to extract the username and password for the SR102.

irishjp

mcbert wrote: »

I've Eircom E-Fibre now, and given their price increases I'm thinking of moving to Sky Fibre, to get a good bundle deal on TV and Broadband.

I'm actually happy enough with the reliability of my Eircom efibre, so am nervous the switch over will make things worse.

1.
Has anybody found the Sky Fibre router good/bad? Or at least any worse compared to the F1000 from Eircom? e.g. needs to be rebooted much?

2.
What is the name/model of the Sky Fibre router anyway?

3.
I'm getting 80Mb/20Mb now, I assume I should get about the same or perhaps better if I switch. Anyone get worst speeds after they switched to Sky Fibre?

4.
I do various port forwarding, to access machines at home sometimes. This all work ok with Sky Fibre?

5.
What are Sky Fibre support like to deal with if something goes wrong. I've actually found Eircom fine to deal with the few times I rang when I first signed up...

6.
Do Sky Fibre throttle sites, like youtube, netflix etc? or congested? I've seen friends on UPC's 250Mb with youtube problems because of this - much worse than my 80Mb eircom line.

Thanks.

1. Sky Fibre Router - dreadful.
N wireless with poor range, 100mb ethernet, firewall rules are a joke for filtering inbound traffic. Seems stable enough, but if I had to categorize this, it's "Router for Dummies". There is a lot you cannot configure, and some of what you do have control over is poorly implemented. I never thought I would pine for an eircom Zyxel. They only support one DDNS service (DynDNS), and at present, the UK guides for setting up a 3rd party router (like your old eircom), do not work (might be different VLAN, priority etc).
I currently have the hub running with no wifi and pumping it through a Billion BiPac 7800 to serve wifi to the house and use it's 1gb ethernet as a spine for my wired office network.

2 - Current model is SR102

3 - I was capped at 50mb with eircom, so speed improved - the upstream\downstream says around 80/20, and I am getting close to that, though we live very near to an exchange.

4 - No chance. The "advanced features" go as far as the firewall, where you can configure a whopping one rule per service. Each rule allows one source range or IP address, and that's it. So if you want two source IPs in your rule, no joy, you've have to open up the entire range. Configuration of security and any sort of advanced features is either no existent or just very poor.

5. First line are helpful and easy to talk to. Typical wait of around 20 minutes to talk in the evening (5c per minute). THey are trainined in setting up sky hub and troubleshooting that. Anything more techy has to go to the fault team, and they won't talk to you directly, has to relay through first line support.

6. Not that I've witnessed.

Hope this is helpful, and if anyone has any info on how to get a 3rd party modem working with Sky in Ireland, am all ears!!

JP

pela222

I have eir fiber (FTTP). I have an option of leave their contract now (Eir Sport (contract change)). I was wondering if Sky Fiber is FTTP? I looked at the modem you mentioned (SR102) it it looks that they dont. Am I right that they do only FTTC?
Is any other provider doing FTTP? Thanks.

ED E

pela222 wrote: »

I have eir fiber (FTTP). I have an option of leave their contract now (Eir Sport (contract change)). I was wondering if Sky Fiber is FTTP? I looked at the modem you mentioned (SR102) it it looks that they dont. Am I right that they do only FTTC?
Is any other provider doing FTTP? Thanks.

OpenEir and SIRO offer it in limited areas. Sky don't resell FTTH yet.

pela222

Will I notice any slowdown swiching to vodafone / sky fiber (FTTC) from my 100Mb eFiber which is FTTH? What is your thoughts? How is upload speed on others.
When I run speed test (using wifi) what I am getting now with FTTH eFiber is:
Ping: 6
Download: 42 Mbps
Upload: 21 Mbps

Johnboy1951

pela222 wrote: »

Will I notice any slowdown swiching to vodafone / sky fiber (FTTC) from my 100Mb eFiber which is FTTH? What is your thoughts? How is upload speed on others.
When I run speed test (using wifi) what I am getting now with FTTH eFiber is:
Ping: 6
Download: 42 Mbps
Upload: 21 Mbps

That is pointless ...... do a test (or several) when wired, else you are testing your wifi speed and not the speed available at the modem.

pela222

Johnboy1951 wrote: »

That is pointless ...... do a test (or several) when wired, else you are testing your wifi speed and not the speed available at the modem.

I would disagree it is pointless. I know it is giving not proper speed over a wifi and thats the reason I mention it.
The point and question was if there is any chance of getting upload speed of 20Mbps with vodafone / sky FTTC.
I will try to find few minutes to do a proper test when wired tomorrow. Thanks for advice

pela222

Johnboy1951 wrote: »

That is pointless ...... do a test (or several) when wired, else you are testing your wifi speed and not the speed available at the modem.

I would disagree it is pointless. I know the wifi test is not giving proper speed and that's the reason I mention it.
The point and question was if there is any chance of getting upload speed of 20Mbps with vodafone / sky FTTC.
I will try to find few minutes to do a proper test when wired tomorrow. Thanks for advice

pela222

Johnboy1951 wrote: »

That is pointless ...... do a test (or several) when wired, else you are testing your wifi speed and not the speed available at the modem.

I would disagree it is pointless. I know the wifi test is not giving proper speed and that's the reason I mention it.
The point and my question was if there is any chance of getting upload speed of 20Mbps with vodafone / sky FTTC.
I will try to find few minutes to do a proper test when wired tomorrow. Thanks for advice

pela222

When I run speed test (using ethernet cable) what I am getting now with FTTH eFiber is:
Ping: 6
Download: ca. 85 Mbps
Upload: ca. 25 Mbps

ED E

pela222 wrote: »

When I run speed test (using ethernet cable) what I am getting now with FTTH eFiber is:
Ping: 6
Download: ca. 85 Mbps
Upload: ca. 25 Mbps

Thats not FTTH or something is very very wrong. My money is your on eFibre, but not "eFibre Ultimate"(FTTH).

pela222

ED E wrote: »

Thats not FTTH or something is very very wrong. My money is your on eFibre, but not "eFibre Ultimate"(FTTH).

Hi Can you elaborate whats wrong?
I am 99% sure it is FTTH as remember technician installing a fiber modem in my property (and still have this blinking on my wall). Then fiber modem is conected with ethernet wlan to router. When doing speed check I conected to the zyxel f2000? I think.

pela222

I mean WAN port in my previous post.

ED E

Ok well I'd expect 31-32 on the 150/30 product even with a 10/100 NIC which you must be using. Maybe you're testing with background activity.

Either your ethernet cable or your device probably isnt up to spec.