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Aer lingus customer care agent

  • 09-02-2015 3:18pm
    #1
    Registered Users, Registered Users 2 Posts: 22


    Just wondering if anyone has gone for this and heard anything back?


Comments

  • Closed Accounts Posts: 728 ✭✭✭9bred4


    Where?


  • Closed Accounts Posts: 207 ✭✭clownface95


    I applied for a passenger service agent position in dublin with aerlingus at the start of January I did the online assessment but herd nothing since !


  • Registered Users, Registered Users 2 Posts: 684 ✭✭✭Nibs05


    I applied for a passenger service agent position in dublin with aerlingus at the start of January I did the online assessment but herd nothing since !

    Interviews were this week, im guessing you wernt successful


  • Closed Accounts Posts: 207 ✭✭clownface95


    Yah looks like i didn't ! Oh well life goes on .


  • Registered Users, Registered Users 2 Posts: 22 Ef_10


    Nibs05 wrote: »
    Interviews were this week, im guessing you wernt successful

    Iv done the interview last Monday just seeing if anyone has heard back


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  • Closed Accounts Posts: 207 ✭✭clownface95


    Yah I'm abit annoyed , I worked with swissport last summer I thought that experience would of got me the interview! Fare play on getting the interview .


  • Registered Users, Registered Users 2 Posts: 22 Ef_10


    Yah I'm abit annoyed , I worked with swissport last summer I thought that experience would of got me the interview! Fare play on getting the interview .

    Aw thanks hopefully i hear something soon..don't give up keep trying


  • Registered Users, Registered Users 2 Posts: 80 ✭✭dropzone


    Ef_10 wrote: »
    Iv done the interview last Monday just seeing if anyone has heard back

    Did my interview last week, haven't heard back yet.


  • Closed Accounts Posts: 728 ✭✭✭9bred4


    Is this for phone work or actual in plane work?


  • Moderators, Motoring & Transport Moderators Posts: 10,005 Mod ✭✭✭✭Tenger


    9bred4 wrote: »
    Is this for phone work or actual in plane work?
    They people who do the "actual in plane work" are called cabin crew rather than customer care agents.
    I suspect that the OP is referring to an opening for frontline staff in the airport at DUB, ie Check-in,boarding, arrivals.


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  • Banned (with Prison Access) Posts: 1,385 ✭✭✭Preset No.3


    Has anyone heard back about the assistant to Tenger job?? 👀😳😝


  • Registered Users, Registered Users 2 Posts: 7,472 ✭✭✭highlydebased


    If you didn't get a role immediately being placed on a panel for openings later on is a possibility


  • Closed Accounts Posts: 728 ✭✭✭9bred4


    Tenger wrote: »
    They people who do the "actual in plane work" are called cabin crew rather than customer care agents.
    I suspect that the OP is referring to an opening for frontline staff in the airport at DUB, ie Check-in,boarding, arrivals.

    Appreciate the condescending tone and all but I was questioning as to which it was, thanks for clearing it up nonetheless. I was asking because I work on the phone line myself.


  • Registered Users, Registered Users 2 Posts: 22 Ef_10


    If you didn't get a role immediately being placed on a panel for openings later on is a possibility

    So people have already got the job?


  • Moderators, Motoring & Transport Moderators Posts: 10,005 Mod ✭✭✭✭Tenger


    9bred4 wrote: »
    Appreciate the condescending tone and all but I was questioning as to which it was, thanks for clearing it up nonetheless. I was asking because I work on the phone line myself.

    I was having a bit of fun,

    SO you are the phone based customer service for EI? Can I ask where that is based? What is that like? I guess it would be good experience if you wanted to get a post in frontline uniformed work?


  • Registered Users, Registered Users 2 Posts: 4,997 ✭✭✭omega man


    My other half applied in December but never heard back. She did apply for the same position in Swiss port and had an interview and offer within a week of applying.


  • Registered Users, Registered Users 2 Posts: 53 ✭✭rawwrrrr


    did anyone get the job? I got offered it but unsure if I'll take it. Does anyone even know what the pay is?


  • Registered Users, Registered Users 2 Posts: 22 Ef_10


    rawwrrrr wrote: »
    did anyone get the job? I got offered it but unsure if I'll take it. Does anyone even know what the pay is?

    When were you offered it?


  • Registered Users, Registered Users 2 Posts: 53 ✭✭rawwrrrr


    Ef_10 wrote: »
    When were you offered it?

    Offered it on Monday :)


  • Registered Users, Registered Users 2 Posts: 22 Ef_10


    rawwrrrr wrote: »
    Offered it on Monday :)

    Ah well done guess that's me out bit surprised interview went really well


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  • Registered Users, Registered Users 2 Posts: 53 ✭✭rawwrrrr


    Ef_10 wrote: »
    Ah well done guess that's me out bit surprised interview went really well

    Ah no, you never know though your chances still with people like me unsure whether to take it or not! Hopefully they at least tell me the salary soon!


  • Registered Users, Registered Users 2 Posts: 5 NiamhGodfrey


    The interviews have been held this week for Customer Service Agents? Ah I assume I was unsuccessful then. My application still says Invite to pre selection online tests even though I completed them weeks ago. Best of luck to everyone who has had their interviews and/or got offered the job!


  • Registered Users, Registered Users 2 Posts: 94 ✭✭madamab


    I got an email today to say I was being added to a panel until late August. So therefore if I am not called then , I will have to reapply when the position is advertised again. I have to do a 5 year background check , fill a form and send it back and I have been told this will be actioned. I wonder what the likelihood is of being called ?? its a sort of limbo I suppose - it wasn't a yes and wasn'ta no either.


  • Registered Users, Registered Users 2 Posts: 5 NiamhGodfrey


    I'll take it that I didn't get it then. Mine still says Invite to pre selection online assessment so I emailed them about it but just got an automated generic response. :/


  • Registered Users, Registered Users 2 Posts: 94 ✭✭madamab


    I never got a call about a medical just the email about the panel! I was told in the email that I would have received a 5 year background check form which wasn't attached. I have only got this 10 minutes ago. I rang yesterday to chase it up and the lady said there was a great chance of being called from the panel so that sounds promising.


  • Registered Users, Registered Users 2 Posts: 5 NiamhGodfrey


    You have to do a medical just for a customer service job? Or are you applying for cabin crew? - To the person who made the comment about a medical. Best of luck, Madamab :-)


  • Registered Users, Registered Users 2 Posts: 69 ✭✭shivpepper


    Also on the panel for the customer care agent- hope it all works out!


  • Moderators, Motoring & Transport Moderators Posts: 10,005 Mod ✭✭✭✭Tenger




  • Registered Users, Registered Users 2 Posts: 80 ✭✭dropzone


    Had an interview a month ago now and still haven't heard back yet.


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  • Registered Users, Registered Users 2 Posts: 69 ✭✭shivpepper


    Anyone from the panel actually get an offer?


  • Registered Users, Registered Users 2 Posts: 94 ✭✭madamab


    Gosh its seems like ages now - I had only got my 5 year background check forms and stuff through and was in the process of sorting it out etc and my brother had a brain hemorrhage and is still in ICU sedated so I completely forgot about it and I dont think it will be happening for me this time anyway,


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