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Sky+

  • 08-02-2015 10:05pm
    #1
    Registered Users, Registered Users 2 Posts: 3,987 ✭✭✭


    http://www.sky.com/ireland/tv/sky-plus/
    With our new, improved Smart Series Link, you'll never miss the return of your favourite series again. It not only records future episodes of your chosen series, it remembers to record future series when they return, even if you forget.

    Herself series linked Greys Anatomy on Sky Living and the Black Sky Plus box has not remembered to record the New Series this Wednesday.

    I went to the website to check out the small print and it said.
    Smart Series Link available to Sky TV customers and Sky+ subscribers with compatible black Sky+HD box (not available on older Sky+HD boxes).

    As far as I am aware the box is updated and is always connected to the modem.

    Should I complain to Sky or have I read the small print correctly?


Comments

  • Registered Users, Registered Users 2 Posts: 46,718 ✭✭✭✭muffler


    Always read the small print. I suppose it depends on the type of box you have.

    You could always raise the matter on their Talk To forum


  • Closed Accounts Posts: 3,683 ✭✭✭Kensington


    mikeym wrote: »
    http://www.sky.com/ireland/tv/sky-plus/



    Herself series linked Greys Anatomy on Sky Living and the Black Sky Plus box has not remembered to record the New Series this Wednesday.

    I went to the website to check out the small print and it said.



    As far as I am aware the box is updated and is always connected to the modem.

    Should I complain to Sky or have I read the small print correctly?

    The box had to have been updated prior to the previous recording taking place.

    So if your box hadn't updated before the last episode of Grey's Anatomy was broadcast, it won't have caught the Smart Series Link.


  • Moderators, Technology & Internet Moderators Posts: 12,250 Mod ✭✭✭✭icdg


    Made a slight edited to the loaded title


  • Registered Users, Registered Users 2 Posts: 3,987 ✭✭✭mikeym


    The Cush wrote: »
    Sky have their own forum here on boards, the reps there should be able to help you out - http://www.boards.ie/ttforum/1598

    The box updated itself a couple months back which included the Smart Series Link. :)


  • Registered Users, Registered Users 2 Posts: 15,969 ✭✭✭✭The Cush


    mikeym wrote: »
    The box updated itself a couple months back which included the Smart Series Link. :)

    My reply was to a post, now deleted, from a first time poster which ended up here


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