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eMobile discounts and cancelling landline

Popple3 · 2015-01-31 16:58:50

Hi, With the news of price increases, my parents want to cancel their eircom landline connection. My mum and I are both on eMobile and got discounts for being an eircom customer. If they were to cancel their eircom landline, will that results in our discounts being removed from our eMobile bills? For clarity, I'm not…

31-01-2015 4:58pm

#1

Popple3

Registered Users, Registered Users 2 Posts: 291 ✭✭

Join Date: June 2008

Posts: 284

Hi,

With the news of price increases, my parents want to cancel their eircom landline connection. My mum and I are both on eMobile and got discounts for being an eircom customer.

If they were to cancel their eircom landline, will that results in our discounts being removed from our eMobile bills?

For clarity, I'm not referring to the discount for the first 6 months, as that is covered in the terms. I'm referring to the permanent price difference for eircom customers. I'm paying €32/month for Unlimited+data (24 months) and my mum is paying €24/month for Unlimited+data (SIM Only). Will these stay this way if we cancel our landline?

Thanks,
Daniel

0

Comments

#2 02-02-2015 1:10pm

eircom: Alan

Closed Accounts Posts: 6,831 ✭✭✭

Join Date: October 2012

Posts: 6748

Popple3 wrote: »

Hi,

With the news of price increases, my parents want to cancel their eircom landline connection. My mum and I are both on eMobile and got discounts for being an eircom customer.

If they were to cancel their eircom landline, will that results in our discounts being removed from our eMobile bills?

For clarity, I'm not referring to the discount for the first 6 months, as that is covered in the terms. I'm referring to the permanent price difference for eircom customers. I'm paying €32/month for Unlimited+data (24 months) and my mum is paying €24/month for Unlimited+data (SIM Only). Will these stay this way if we cancel our landline?

Thanks,
Daniel

Hi Popple3

The emobile service will resume however the discount applicable for the bundling with the eircom aspect may be affected. The best advice I can offer is to contact eircoms cancellations team on free phone 1901 as they will be able to inform you and the exact position of your emobile contracts in this case.

Thanks
AL

0