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Sound problems with SG S4

  • 30-01-2015 11:40am
    #1
    dcrosskid
    Registered Users, Registered Users 2 Posts: 257 ✭✭


    Hi all,

    I am having a bit of difficulty with the sound on my phone, hopefully someone can shed some light on it.

    I dropped my phone 6 months ago approx and the screen had a small crack but it was still working perfectly so didn't do anything about it. That is not the issue though but it could be related?

    Last Saturday I got a call and I could hear the other person perfectly but they couldn't hear me unless I shouted and even still they couldn't make out what I was saying. I thought it might just need to be restarted or turned off & on again so done that but still had no joy.

    Sent the phone off to get repaired Wednesday and got a lend of another Galaxy S4. That was working fine until last night and sure enough the same thing happened again, other callers can't hear me at all. I actually haven't a clue what is making it do this. Is there a problem with my sim/number or could there be any other obvious causes that I am not realising?

    Any help would be appreciated, cheers.


Comments

  • #2
    Hasmunch
    Registered Users, Registered Users 2 Posts: 936 ✭✭✭Hasmunch


    Had the same thing happen to my S4. I think it was the microphone, I ended up getting a replacement phone though as I was on bill at the time.
    Must be a fault with the microphones in the S4.


  • #3
    dcrosskid
    Registered Users, Registered Users 2 Posts: 257 ✭✭dcrosskid


    Hasmunch wrote: »
    Had the same thing happen to my S4. I think it was the microphone, I ended up getting a replacement phone though as I was on bill at the time.
    Must be a fault with the microphones in the S4.

    Ya I am the same, have it insured also so have it sent away but when I used a second s4 and the same thing happened I thought it could have been something worse. Hopefully they give me a replacement so, instead of trying to repair the old one.


  • #4
    jay2k6ie
    Banned (with Prison Access) Posts: 81 ✭✭jay2k6ie


    dcrosskid wrote: »
    Hi all,

    I am having a bit of difficulty with the sound on my phone, hopefully someone can shed some light on it.

    I dropped my phone 6 months ago approx and the screen had a small crack but it was still working perfectly so didn't do anything about it. That is not the issue though but it could be related?

    Last Saturday I got a call and I could hear the other person perfectly but they couldn't hear me unless I shouted and even still they couldn't make out what I was saying. I thought it might just need to be restarted or turned off & on again so done that but still had no joy.

    Sent the phone off to get repaired Wednesday and got a lend of another Galaxy S4. That was working fine until last night and sure enough the same thing happened again, other callers can't hear me at all. I actually haven't a clue what is making it do this. Is there a problem with my sim/number or could there be any other obvious causes that I am not realising?

    Any help would be appreciated, cheers.

    I'm pretty sure this is being caused by one of two things. Its either a faulty mic cable or the cause could be the audio IC on the motherboard. The mic cable is quite a straight forward job where as the audio IC is not which may have been why you got it back and it broke again.


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