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ESB

Mike Trix · 2015-01-28 19:48:19

Hi i was wondering when a meter is estimated and then read the next time does the amount be deducted off the read bill? or does the ESB hold onto the money?

28-01-2015 7:48pm

#1

Mike Trix

Registered Users, Registered Users 2 Posts: 47 ✭

Join Date: May 2011

Posts: 30

Hi i was wondering when a meter is estimated and then read the next time does the amount be deducted off the read bill? or does the ESB hold onto the money?

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Comments

#2 29-01-2015 9:48am

EI: Una

Closed Accounts Posts: 1,585 ✭✭✭

Join Date: March 2011

Posts: 1554

Hello Mike.

If a bill is over-estimated and paid, and the next bill is based on a meter-reading, the over-payment is automatically taken off the read bill.

Any over-payment beyond an actual bill is only credited to the customer's account.

Regards,
Una

0
#3 29-01-2015 1:32pm

Mike Trix

Registered Users, Registered Users 2 Posts: 47 ✭

Join Date: May 2011

Posts: 30

Electric Ireland: Una wrote: »

Hello Mike.

If a bill is over-estimated and paid, and the next bill is based on a meter-reading, the over-payment is automatically taken off the read bill.

Any over-payment beyond an actual bill is only credited to the customer's account.

Regards,
Una

Thank you

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