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Ebay - Fake Flash Drives

  • 26-01-2015 12:06PM
    #1
    username000
    Closed Accounts Posts: 127 ✭✭


    I bought 2 flash drives on ebay, 128Gb each.

    They arrived and they are fakes. Looks like they are 4Gb and have duplicate blocks so if you try to copy more than 4Gb on they overwrite and corrupt files - while still maintaining to the Windows system that they are 128Gb drives and showing the correct amount of space used and free that you would expect to see. I should have known better but its years since I bought a flash drive and I just didnt notice.

    Anyway, I contacted the seller and he immediately offered a partial refund. He actually said in broken english "sorry for the trouble, can you agree to a refund of half the money with our sincere apology and you can keep them without sending back, save postage".

    I said absolutely not and that I had been sent counterfeit items so I wanted a full refund and if he wanted me to post them back he would be paying the postage on that also.

    Silence from the seller so I opened a dispute on PayPal and escalated to a claim. Also checked the sellers feedback - he is a huge seller, over 300,000+ items sold. His feedback score is high, 96.8% or so, but in the last month alone over 400 negative feedbacks, and many of them about fake flash drives. Pity I didnt check before I bought but anyway....

    So what are my chances of a refund? Will PayPal find in my favour? Never had to do this before.


Comments

  • #2
    joujoujou
    Registered Users, Registered Users 2 Posts: 14,144 ✭✭✭✭joujoujou
    Unregistered Users


    More than likely paypal will refund you.

    Get a H2testw, test flash drives and send screenshots to paypal maybe. :)


  • #3
    username000
    Closed Accounts Posts: 127 ✭✭username000


    joujoujou wrote: »
    More than likely paypal will refund you.

    Get a H2testw, test flash drives and send screenshots to paypal maybe. :)

    I already tested them (not with h2testw, with something else - cant think of the name right now) and I have screen shots of the failures and that duplicate blocks are found etc..


  • #4
    username000
    Closed Accounts Posts: 127 ✭✭username000


    Just thought Id give an update on the story.

    The seller kept sending nonsensical emails where he didnt seem to understand what I was telling him.

    I stopped replying to him.

    Paypal found in my favour this morning. No screen shots or any supporting information was requested.

    Paypal want me to send the items back to the seller, tracked, and then they will refund me.

    However, the sellers address that they want me to send them back to is in China - the items were shipped to me from the UK. I wouldnt have bought items from China in the first place. Although it does say on the guys Ebay details that the seller is based in China - but the items for sale are being sent from the UK.

    Obviously its going to be far more expensive for me to ship back to China than the UK - and the PayPal email says that I am responsible for the shipping back!

    I intend to contact PayPal today about it.


  • #5
    username000
    Closed Accounts Posts: 127 ✭✭username000


    A (hopefully) final update.

    I emailed PayPal yesterday to say I felt it was unfair that I had to post the drives to China when they had been sent to me from the UK and whats more, I felt that the seller was deliberately misleading people by selling out of the UK but having a returns address in China - this would only encourage people NOT to return items as its far more expensive to post something tracked to China than the UK.

    PayPal emailed me this morning to say that the case is closed and they are issuing a refund. So no need for me to post anything anywhere. Ill be interested to see if the refund includes the original UK postage.


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