Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Pricing Question... STandard?

  • 20-01-2015 10:34am
    #1
    scorn
    Registered Users, Registered Users 2 Posts: 265 ✭✭


    I am looking for a repair to an intermittent problem on our gas boiler, so I contacted a company regarding this.

    I was quoted €90 for the call out and first hour's work - which I assume is the standard rate.

    However, I also suggested that if the fault was repaired in 10 minutes, would they also service the boiler?

    I was told that there would normally be a €90 fee for boiler servicing, but as it was at the same time as a repair it could be done for €60.

    Am I being naive in thinking that if I've paid for an hour's labour I should be able to use this labour?

    (edit: removed this line as it probably doesn't help:
    If I go to the doc with 2 complaints he doesn't charge me for 2 visits...)


Comments

  • #2
    wilser
    Registered Users, Registered Users 2 Posts: 1,115 ✭✭✭wilser


    scorn wrote: »

    If I go to the doc with 2 complaints he doesn't charge me for 2 visits...

    Usually when I go to the doctor I'm in and out within 10 minutes so not really like for like also I go to the doctor, a plumber will travel to me.


  • #3
    scorn
    Registered Users, Registered Users 2 Posts: 265 ✭✭scorn


    Thanks - but perhaps that feedback wasn't quite as constructive as I was hoping for.

    I guess I could remove the 'analogy' from the original comment and leave the question as it was asked.


  • #4
    Egass13
    Registered Users, Registered Users 2 Posts: 1,056 ✭✭✭Egass13


    scorn wrote: »
    Thanks - but perhaps that feedback wasn't quite as constructive as I was hoping for.

    I guess I could remove the 'analogy' from the original comment and leave the question as it was asked.

    Personally if I arrived out to a repair and it was something silly , I would service the boiler as a given .


  • #5
    scorn
    Registered Users, Registered Users 2 Posts: 265 ✭✭scorn


    It might not be silly though - but say it's just to replace a pressure switch in the flue (which is what I suspect the problem to be). It may well take more than the hour - but I was surprised at the company's response, and seemed not to be flexible in that regard. Business must be good for them.


Advertisement