Mint 16 Wifi suddenly stopped working

bobbygrant

The wifi on my laptop suddenly crashed and now I can only use a wired connection.
Wireless wont turn on and it says my broadband wireless is Out of range.

Anyone any suggestions, or is this most likely to be a hardware issue.

syklops

From a shell can you paste the output of:

lspci
lsmod

Thanks.

excollier

You shouldn't be using Mint 16 now, support has stopped for this interim release - move up to Mint 17.1 as soon as possible, it has support until 2019.

bobbygrant

syklops wrote: »

From a shell can you paste the output of:

lspci
lsmod

Thanks.

00:00.0 Host bridge: Intel Corporation Mobile 4 Series Chipset Memory Controller Hub (rev 07)
00:02.0 VGA compatible controller: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller (rev 07)
00:02.1 Display controller: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller (rev 07)
00:1a.0 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #4 (rev 03)
00:1a.1 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #5 (rev 03)
00:1a.2 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #6 (rev 03)
00:1a.7 USB controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #2 (rev 03)
00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 03)
00:1c.0 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 1 (rev 03)
00:1c.1 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 2 (rev 03)
00:1c.2 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 3 (rev 03)
00:1c.4 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 5 (rev 03)
00:1c.5 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 6 (rev 03)
00:1d.0 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #1 (rev 03)
00:1d.1 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #2 (rev 03)
00:1d.2 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #3 (rev 03)
00:1d.7 USB controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #1 (rev 03)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev 93)
00:1f.0 ISA bridge: Intel Corporation ICH9M LPC Interface Controller (rev 03)
00:1f.2 IDE interface: Intel Corporation 82801IBM/IEM (ICH9M/ICH9M-E) 2 port SATA Controller [IDE mode] (rev 03)
00:1f.5 IDE interface: Intel Corporation 82801IBM/IEM (ICH9M/ICH9M-E) 2 port SATA Controller [IDE mode] (rev 03)
02:00.0 Network controller: Intel Corporation PRO/Wireless 5100 AGN [Shiloh] Network Connection
85:00.0 Ethernet controller: Broadcom Corporation NetLink BCM5787M Gigabit Ethernet PCI Express (rev 02)
86:02.0 FireWire (IEEE 1394): LSI Corporation FW322/323 [TrueFire] 1394a Controller (rev 70)

Module Size Used by
ufs 74890 0
qnx4 13317 0
hfsplus 107516 0
hfs 54677 0
minix 36140 0
ntfs 97369 0
msdos 17332 0
xfs 912236 0
jfs 181348 0
btrfs 835954 0
raid6_pq 97812 1 btrfs
libcrc32c 12644 2 xfs,btrfs
xor 21411 1 btrfs
dm_crypt 23177 0
snd_hda_codec_analog 15049 1
arc4 12608 2
iwldvm 232285 0
snd_hda_intel 56451 3
snd_hda_codec 192906 2 snd_hda_intel,snd_hda_codec_analog
mac80211 630653 1 iwldvm
hp_wmi 14062 0
sparse_keymap 13948 1 hp_wmi
snd_hwdep 13602 1 snd_hda_codec
snd_pcm 102099 2 snd_hda_codec,snd_hda_intel
dm_multipath 22873 0
scsi_dh 14882 1 dm_multipath
snd_page_alloc 18710 2 snd_pcm,snd_hda_intel
snd_seq_midi 13324 0
coretemp 13435 0
snd_seq_midi_event 14899 1 snd_seq_midi
iwlwifi 169932 1 iwldvm
snd_rawmidi 30144 1 snd_seq_midi
snd_seq 61560 2 snd_seq_midi_event,snd_seq_midi
hp_accel 26012 0
cfg80211 484040 3 iwlwifi,mac80211,iwldvm
kvm 451552 0
lis3lv02d 20156 1 hp_accel
snd_seq_device 14497 3 snd_seq,snd_rawmidi,snd_seq_midi
bnep 19624 2
snd_timer 29482 2 snd_pcm,snd_seq
joydev 17381 0
input_polldev 13896 1 lis3lv02d
serio_raw 13462 0
rfcomm 69160 0
lpc_ich 21080 0
snd 69322 16 snd_hwdep,snd_timer,snd_pcm,snd_seq,snd_rawmidi,snd_hda_codec,snd_hda_intel,snd_seq_device,snd_hda_codec_analog,snd_seq_midi
bluetooth 391136 10 bnep,rfcomm
tpm_infineon 17372 0
mac_hid 13205 0
soundcore 12680 1 snd
parport_pc 32701 1
ppdev 17671 0
lp 17759 0
parport 42348 3 lp,ppdev,parport_pc
binfmt_misc 17468 1
squashfs 48362 1
overlayfs 27916 1
nls_utf8 12557 1
isofs 39837 1
dm_mirror 22135 0
dm_region_hash 20862 1 dm_mirror
dm_log 18411 2 dm_region_hash,dm_mirror
psmouse 106678 0
firewire_ohci 40409 0
firewire_core 68769 1 firewire_ohci
crc_itu_t 12707 1 firewire_core
tg3 166442 0
i915 783805 3
ptp 18933 1 tg3
wmi 19177 1 hp_wmi
pps_core 19382 1 ptp
i2c_algo_bit 13413 1 i915
drm_kms_helper 55071 1 i915
drm 303102 4 i915,drm_kms_helper
video 19476 1 i915

philkav

Might seem a bit obvious, but is there any chance you hit the hardware toggle switch for your wifi card and switched it off?

bobbygrant

philkav wrote: »

Might seem a bit obvious, but is there any chance you hit the hardware toggle switch for your wifi card and switched it off?

Obvious but correct! Thanks philkav. I hadn't even realised there was a wifi toggle switch as its a refurb laptop I only use occasionally.

bobbygrant

excollier wrote: »

You shouldn't be using Mint 16 now, support has stopped for this interim release - move up to Mint 17.1 as soon as possible, it has support until 2019.

Cheers, hadn't realised there was a new version of Mint.