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Sky Go problems

  • 18-01-2015 5:59pm
    #1
    FanadMan
    Registered Users, Registered Users 2 Posts: 3,820 ✭✭✭


    Hi

    Am trying to fix a problem for a friend. He has Sky Go but can't watch anything live on his laptop - just gives error 500 in the address bar. It works fine on his iPhone.

    I tried what was suggested on Sky support site. No change. Installed Firefox in case it was a problem with Chrome - same. Updated Jave, Flash player and Silverlight - same.

    Am pulling my hair out now - anybody got any suggestions? (about the Sky problem and not my hair pulling :D )

    John


Comments

  • #2
    Sky Ireland: Gareth B
    Closed Accounts Posts: 23 ✭Sky Ireland: Gareth B


    Hi FanadMan,

    I am very sorry to see that your friend has been having an issue with their Sky service recently.

    Did you know that we are now live on Boards.ie? The Sky Ireland Talk To site is at this link and we would be more than happy to assist you.

    If you wish to post your question / query on our site, we will endeavour to resolve this issue for you.

    Best Regards,

    The Sky Team


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