Silvercrest SL-65 no longer receiving signal

Flecktarn

Hello there,

We have a Silvercrest SL-65 connected up to our Sky dish (which is working perfectly) that doesn't seem to receive signal anymore. It stopped working about a year ago and I've only got around to fixing it now.

The Sky dish works fine but there is 0 signal intensity and 11-14% signal quality on the Silvercrest. It used to work perfectly, all the English channels however I can't remember what stopped it from working, not sure if it was wind since it was so long ago?

What am I doing wrong and how do I start receiving signal again? I'm working off Astra 28.2E.

Thurston?

What did you use to verify that the dish is 'working perfectly'?

Flecktarn

Sky box in the room next door working perfectly.

Thurston?

Are you using up to date channel information on the SL65?

Current 28 east parameters are here: http://www.lyngsat.com/Eutelsat-28A-and-Astra-2A-2E-2F.html

Gerry Wicklow

Just to clarify, did you check the SL65 on the same cable that the sky box is using or checked the cable where the SL65 is located using the sky box? Getting a signal in one room is no guarantee the other cable is working.

Flecktarn

Thurston? wrote: »

Are you using up to date channel information on the SL65?

Current 28 east parameters are here: http://www.lyngsat.com/Eutelsat-28A-and-Astra-2A-2E-2F.html

Excuse my ignorance but what am I looking for in that page?

Gerry Wicklow wrote: »

Just to clarify, did you check the SL65 on the same cable that the sky box is using or checked the cable where the SL65 is located using the sky box? Getting a signal in one room is no guarantee the other cable is working.

I'll check that tonight and report back.

Thurston?

Flecktarn wrote: »

Excuse my ignorance but what am I looking for in that page?

Some of it is the same stuff that comes up when you press 'info' on the SL65 remote.

Which channel(s) have you checked signal for, & what comes up on info for frequency (mHz), polarity (H or V), symbol rate (ks/s).

winston_1

Maybe the SL65 has duff capacitors. They are getting on a bit now.

Flecktarn

OK long post. So I brought the SL-65 into the room with the Sky box and lo and behold it worked. I am aware the wires are frayed and tattered, but they still work. I'm getting around to replacing them. HOWEVER, it did not work initially!

So I took the two wires from the Sky box labelled Dish input 1 & 2.



I then placed them into the LNB IN and IF OUT slots and there was no signal received. Like below:





However when I pushed the wire against the side of the port it worked!



So I went back into the other room where I only have one satellite wire, not two like the Sky box and pushed it into the LNB IN slot and it worked. Out of the blue, where it hadn't worked before?

So currently I am re-tuning and reorganizing the box and as I was re-tuning I noticed that Astra 28.2E picked up some of the RTÉ's alas they are all scrambled.

Questions:

1. Why did it only work using the Sky wires when the wire was pushed against the side of the port. (Picture 4 on above post)

2. How is it now working in the original room when it didn't work for two years up to now?

3. How do I get RTÉ on my SL-65. I have an aerial on the roof and an aerial TV plug where the SL-65. I did a bit of reading; will RTÉ work if I connect my SL-65 to the wall socket using this?

homer911

Flecktarn wrote: »

Questions:

1. Why did it only work using the Sky wires when the wire was pushed against the side of the port. (Picture 4 on above post)

2. How is it now working in the original room when it didn't work for two years up to now?

3. How do I get RTÉ on my SL-65. I have an aerial on the roof and an aerial TV plug where the SL-65. I did a bit of reading; will RTÉ work if I connect my SL-65 to the wall socket using this?

1. Loose/Poor connection
2. Loose/Poor connection
3. You cant

Thurston?

The connectors that should be on the ends of the cables are still on the Sky box dish input connections. They are supposed to screw off, you don't just pull the cables out of them.

Coaxial cable inner & outer conductor both need to be in contact with the relevant part of the connectors, to function.

Touching the inner of one of the cables to the 'IF-out' port of the SL65 must have been completing the circuit for the other cable, somehow. (There is no need to have anything connected to IF-out.)

winston_1

Flecktarn wrote: »

OK long post. So I brought the SL-65 into the room with the Sky box and lo and behold it worked. I am aware the wires are frayed and tattered, but they still work. I'm getting around to replacing them. HOWEVER, it did not work initially!

So I took the two wires from the Sky box labelled Dish input 1 & 2.



I then placed them into the LNB IN and IF OUT slots and there was no signal received. Like below:





However when I pushed the wire against the side of the port it worked!



So I went back into the other room where I only have one satellite wire, not two like the Sky box and pushed it into the LNB IN slot and it worked. Out of the blue, where it hadn't worked before?

So currently I am re-tuning and reorganizing the box and as I was re-tuning I noticed that Astra 28.2E picked up some of the RTÉ's alas they are all scrambled.

Questions:

1. Why did it only work using the Sky wires when the wire was pushed against the side of the port. (Picture 4 on above post)

2. How is it now working in the original room when it didn't work for two years up to now?

3. How do I get RTÉ on my SL-65. I have an aerial on the roof and an aerial TV plug where the SL-65. I did a bit of reading; will RTÉ work if I connect my SL-65 to the wall socket using this?

1. Both the screen and centre conductor must be connected to power the LNB. I'm surprised this worked, somehow getting its earth via the other centre. Also note the out connector is an OUT. Never connect this to the dish.

2. Probably poor connection or screen not connected.

3. RTE TV is a subscription channel on satellite. You need a sky box and subscription. You might ask RTE why you have to pay three times, once through the licence fee, again via the adverts, and finally via subscription.

Flecktarn

Thurston? wrote: »

The connectors that should be on the ends of the cables are still on the Sky box dish input connections. They are supposed to screw off, you don't just pull the cables out of them.

Trying tell that to family members who yank out the tv unit to hoover behind it. Pulled them out a while ago.

Thank you all for your replies, glad it's up and running again.

winston_1

Flecktarn wrote: »

Trying tell that to family members who yank out the tv unit to hoover behind it. Pulled them out a while ago.

Thank you all for your replies, glad it's up and running again.

Bit like trying to tell people Hoover is not a verb but a manufacturer or electrical appliances!

Crimp or compression connectors would solve the yanking out problem.

Johnboy1951

Flecktarn wrote: »

Trying tell that to family members who yank out the tv unit to hoover behind it. Pulled them out a while ago.

Thank you all for your replies, glad it's up and running again.

Don't fix it for a few days and blame them for no TV channels.

They will soon get the message!

Capt'n Midnight

If all else fails then check for burst / bulging capacitors on the board rather than the power supply. I've seen it on some others.