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Kia customer service question

  • 12-01-2015 12:24pm
    #1
    kevin65
    Registered Users, Registered Users 2 Posts: 537 ✭✭✭


    Just wondering what people's experiences are, in particular if you had any issues that needed to be repaired under their warranty?


Comments

  • #2
    MuppetCheck
    Registered Users, Registered Users 2 Posts: 11,865 ✭✭✭✭MuppetCheck


    They have no problem throwing parts at a car anyway. The fathers one is 2 years old and there's still a few more things they're willing to replace to see they fix it.


  • #3
    malinheader
    Registered Users, Registered Users 2 Posts: 5,132 ✭✭✭malinheader


    MuppetCheck wrote: »
    They have no problem throwing parts at a car anyway. The fathers one is 2 years old and there's still a few more things they're willing to replace to see they fix it.

    `Do you know if the warranty covers the parts and the labour or just parts only


  • #4
    MuppetCheck
    Registered Users, Registered Users 2 Posts: 11,865 ✭✭✭✭MuppetCheck


    malinheader wrote: »
    `Do you know if the warranty covers the parts and the labour or just parts only

    Parts and labour, as long as the conditions of the warranty are met. It's just like any other warranty really.

    There are limitations after the first two years and they need a dealer doing the servicing to satisfy the terms of the last few years of the warranty.


  • #5
    kevin65
    Registered Users, Registered Users 2 Posts: 537 ✭✭✭kevin65


    Thanks for the feedback. The reason I ask is that I put down a deposit last November and its been like pulling teeth to get a date as the when the car will be available and still no sign of the vouchers as part of the offer despite numerous emails and phone calls.

    I'm wondering if this is indicative of their customer service?
    Was considering asking for my deposit back:mad:


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