M7 toll basket at Portlaoise ripping me off

outfox

Just wondering if anyone else has experienced this: When I go through the toll booth at Portlaoise, I usually use the coin basket lane so I can use up loose coins. Usually I'll use a mixture of 2 euro, 1 euro, 50 c, 20 c and 10 c. On some occasions (maybe 1/4 or 1/5 of the time), the basket counts wrong, and tells me I'm short. So I have to put in extra. The first few times it happened, I thought I'd counted out the change incorrectly. But now I double and triple check it. Maybe it doesn't like 10 c coins. But I think it's happened to the larger coins too. If it does this everyone, that could add up to a few thousand euro a day. It's damn annoying when I'm scrambling for extra coins, with a queue building up behind me.

punisher5112

Check the reject coin slot under basket also have seen peoples throw money without even opening window then money bounces all over the shop.

Hopefully your not one of those ones;-).

Get a tag or go to booth with person in it then no worries.

cnocbui

outfox wrote: »

Just wondering if anyone else has experienced this: When I go through the toll booth at Portlaoise, I usually use the coin basket lane so I can use up loose coins. Usually I'll use a mixture of 2 euro, 1 euro, 50 c, 20 c and 10 c. On some occasions (maybe 1/4 or 1/5 of the time), the basket counts wrong, and tells me I'm short. So I have to put in extra. The first few times it happened, I thought I'd counted out the change incorrectly. But now I double and triple check it. Maybe it doesn't like 10 c coins. But I think it's happened to the larger coins too. If it does this everyone, that could add up to a few thousand euro a day. It's damn annoying when I'm scrambling for extra coins, with a queue building up behind me.

That has happened to me too. I think it's a scam. I have seen the ****** thing smugly display the balance as €0.00 and still refuse to open the barrier even when you pay way over the required amount there is a call button way out of reach requiring you to get out to use, but all that got me was the barrier being lifted manually and no refund.

SpaceTime

This is why I got a tag eventually.

Banjoxed

I haven't used the baskets since I got screwed for 50p a number of years ago at the West Link.

The buggers make enough money as it is and especially so on the White Elephant that is the M3.

I always go to the windows and get a receipt.

Eponymous

From time to time when I had to use the old West Link toll, there were a few occasions when having no coins, I'd just reach into the rejected coin slot, grab a handful of coins, chuck them into the basket and off I went.

Frog Song

I noticed it never counted the smaller coins correctly for me. The smallest I use now is 10c. Put them in slowly, throwing them all in in one go usually gave me problems. Don't keep throwing in money if it says you didn't put in enough, check to see if there's money in the basket. If not just press the buzzer and tell them you put in the correct amount if you did.

Victor

Frog Song wrote: »

I noticed it never counted the smaller coins correctly for me. The smallest I use now is 10c.

Do they even accept coppers?

Frog Song

Victor wrote: »

Do they even accept coppers?

Where you put in the coins it shows (or at least it did show) that they accept 5c (don't think 1 or 2c) but in my experience they can't count them.

alpha2

It's happened to me 3 or 4 times with ten cent coins, even if I've put them in slowly and one at a time. I've used the buzzer to complain and they've lifted the barrier for me. Still very annoying, though!

Frog Song

alpha2 wrote: »

It's happened to me 3 or 4 times with ten cent coins, even if I've put them in slowly and one at a time. I've used the buzzer to complain and they've lifted the barrier for me. Still very annoying, though!

Probably hoping you'll keep throwing in more until the barrier lifts.

If the likes of the Tesco machines can count coins properly and in bigger quantities I don't see what the toll machines can't.

Carawaystick

The coins the machines take *are* copper
The ones it won't take are steel (5,2,1 cents)

cnocbui

The thing that annoyed me was the damn machine could and did count the small coins. It has a total that counts down showing the remaining total. It counted the coins correctly and displayed €0.00 and still wouldn't open the damn barrier, as if someone had purposefully programmed it be bloody minded because you happened to use some small coins.

Victor

Frog Song wrote: »

If the likes of the Tesco machines can count coins properly and in bigger quantities I don't see what the toll machines can't.

If you feed the Tesco machines too fast, they will reject coins.