Does 'cooling off period' apply to ferry bookings

wextipp

I booked a ferry crossing last week to France with Stena Line sailing in July. I took the Economy option which means that I would have to pay 25 Euro to make an alteration which was not a problem. However I only just noticed that if I needed to cancel the trip I would lose the whole amount I paid. I paid the trip in full as it wouldn't accept a deposit when booking on-line.

Just wondering are Ferry bookings covered by the 'cooling off period' that applies to other purchases on-line. I was thinking of cancelling if I could and then booking again but not using the economy option this time.

I did ring them and they said they don't do 'cooling off periods'

Beano

I'm afraid it doesnt. it is specifically excluded

http://www.adviceguide.org.uk/scotland/consumer_s/consumer_different_ways_of_buying_e/consumer_buying_by_internet_mail_order_or_phone_e/consumer_cancelling_a_distance_sale_order_e/does_the_distance_sale_cooling-off_period_apply_to_you.htm

Goods and services not covered by a cooling-off period

the supply of accommodation, transport of goods, vehicle rental services, catering or leisure activities for specific dates, for example, hotel and restaurant bookings, theatre tickets and courier services

passenger transport services, such as train, bus or plane tickets.

one of those two cover it. not sure which one.

wextipp

Beano wrote: »

I'm afraid it doesnt. it is specifically excluded

http://www.adviceguide.org.uk/scotland/consumer_s/consumer_different_ways_of_buying_e/consumer_buying_by_internet_mail_order_or_phone_e/consumer_cancelling_a_distance_sale_order_e/does_the_distance_sale_cooling-off_period_apply_to_you.htm



one of those two cover it. not sure which one.

Thanks Beano for the quick reply. That's what I suspected. I'll be more careful in future and hopefully I won't need to cancel for any reason. I booked one nights accommodation with them as well so that catches me twice.

A Dub in Glasgo

You should get travel insurance for cancellations that insurance covers