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Trying to get through to 1901

tacklemore · 2015-01-02 11:30:13

Hi. I've a billing issue, but can't get through on any of their numbers. It rings 3 times, then I hear a few tones, then nothing. I've tried on my landline and 2 mobiles. Thanks

02-01-2015 11:30am

#1

tacklemore

Registered Users, Registered Users 2 Posts: 228 ✭✭

Join Date: January 2007

Posts: 207

Hi.

I've a billing issue, but can't get through on any of their numbers. It rings 3 times, then I hear a few tones, then nothing. I've tried on my landline and 2 mobiles.

Thanks

0

Comments

#2 02-01-2015 11:43am

eircom: Alan

Closed Accounts Posts: 6,831 ✭✭✭

Join Date: October 2012

Posts: 6748

tacklemore wrote: »

Hi.

I've a billing issue, but can't get through on any of their numbers. It rings 3 times, then I hear a few tones, then nothing. I've tried on my landline and 2 mobiles.

Thanks

Hi Tacklemore

We're aware of some issues with calls routing to our customer care and support agents this morning. We are working to have this resolved as soon as possible and apologise for this disruption.

If you have any queries or require assistance please feel free to chat with our online Chat agents : www.eircom.ie/chatnow

We are hoping to have the issues resolved shortly

Thanks
Al

0