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Fallen Line

  • 02-01-2015 11:16am
    #1
    linefault
    Registered Users, Registered Users 2 Posts: 2 ✭


    I'm looking to report a fallen telephone line on the street but having difficulty doing this.
    I tried ringing 1901 on both mobile and DSL VoIP but get ringing, then engaged tones.  I'm not a customer of this company.

    Can someone here act on this if I send via PM?


Comments

  • #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    linefault wrote: »
    I'm looking to report a fallen telephone line on the street but having difficulty doing this.
    I tried ringing 1901 on both mobile and DSL VoIP but get ringing, then engaged tones.  I'm not a customer of this company.

    Can someone here act on this if I send via PM?
    Hi linefault

    If your service has been affected you will need to report this to your current service provider however if this is to report a fallen line which is not creating technical issues for your own line or even in the case that you do not have a line you can report this to the [font=Calibri","sans-serif]repairs and dangerous plant department on 1850 245 424

    Thanks
    Al
    [/font]


  • #3
    linefault
    Registered Users, Registered Users 2 Posts: 2 ✭linefault


    Thanks Alan.  The second case applies here; there's a line lying on the public footpath.  Reported now.

    Can I suggest that the information you provided be displayed on the "Log a Fault" page on the website?  

    I did a bit of searching for fallen line and the like but didn't find the number you mentioned.


  • #4
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    linefault wrote: »
    Thanks Alan.  The second case applies here; there's a line lying on the public footpath.  Reported now.

    Can I suggest that the information you provided be displayed on the "Log a Fault" page on the website?  

    I did a bit of searching for fallen line and the like but didn't find the number you mentioned.
    No worries linefault

    I'll certainly pass on your suggestion to online operations.

    Thanks
    Al


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