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Richa Pants, sopping undercarriage

  • 02-01-2015 8:46am
    #1
    tophurler
    Registered Users, Registered Users 2 Posts: 219 ✭✭


    Purchased a pair at the NEC, second spin with them and I may have well plonked my crotch into a bucket of water!

    Anyone here have any experience of trying to activate the warranty through Cotters for gear purchased elsewhere?


Comments

  • #2
    inchiuvatu
    Registered Users, Registered Users 2 Posts: 225 ✭✭inchiuvatu


    Out of curiosity what trousers?
    Never tried it, but its reasonable to assume Cotters being a reseller that they could do something for you.


  • #3
    szatan84
    Registered Users, Registered Users 2 Posts: 183 ✭✭szatan84


    I doubt Cotters or anyone else would deal with u. First thing ull get asked is "do you have a reciept?" U can try producer directly if anything but u would still need a reciept to prove they're under warranty.


  • #4
    Oryx
    Subscribers Posts: 19,425 ✭✭✭✭Oryx


    If the label has an x on it or is cut off you may have bought a seconds item. Cotters dont have to look after it, the uk distributor is nevis marketing, might be worth a try. Your contract is with the original seller you bought from and theyre the ones obligated to help you.

    Which trousers are they?


  • #5
    Wonda-Boy
    Registered Users, Registered Users 2 Posts: 10,013 ✭✭✭✭Wonda-Boy


    You did not buy them off Cotters so liability is not with them. Contact the company you bought them off and they might say bring them to the nearest dealer. Happened with me and a shark helmet I got in NEC last year, contacted the company and they said bring it to the nearest dealer. Cotters were more then happy to keep it for Nevis to collect. They would be in there frequent enough.....


  • #6
    tophurler
    Registered Users, Registered Users 2 Posts: 219 ✭✭tophurler


    Thanks for the replies folks, Cotters are going to check with their Richa supplier, if the stall I purchased from in NEC is one Richa supply, Cotters reckon they should be able to help with a receipt obviously.

    The pants are the Everest model, maybe it's just a faulty pair, but they had me absolutely soaked to the bone in the crotchel region!


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