HKC secure watch alarm, help please

m_hunter

Moved into a new house, previous owner didn't give us the code. The HKC alarm went off all of a sudden a few hours ago. I have no knowledge worked with this thing before, so I powered off the house. And the took out the battery following suggestion from KoolKid/altor in other threads.

I think the alarm is SW812, some question please

1) if the alarm is engineer coded (i.e. Can not default), then how I can stop it make noise? (Stop it alarm inside and outside)
2) If it is defaulted, is there any guide I can follow to set it up again?
3) Last one, I found a piece of paper in the utility room behind the alarm box, and there's 4 digit come after "Panel" and 3 digit after "Bell", might Panel be engineer code, if it is, how can I use it?

Thanks a lot!!!!

m_hunter

Anyone can help? Much appreciated!

KoolKid

m_hunter wrote: »

1) if the alarm is engineer coded (i.e. Can not default), then how I can stop it make noise? (Stop it alarm inside and outside)
2) If it is defaulted, is there any guide I can follow to set it up again?
3) Last one, I found a piece of paper in the utility room behind the alarm box, and there's 4 digit come after "Panel" and 3 digit after "Bell", might Panel be engineer code, if it is, how can I use it?

Thanks a lot!!!!

1) Power it down. Remove the mains power and the battery. The outside bell should stop after 20 minutes or so.
2) I will send you the engineer manual
3) Any code would have to be between 4-6 digits
If you enter a valid code the panel will respond.

carveone

I'm in the exact same situation - a HKC with no codes and I'm wondering if a callout from someone will reset and give me the engineering code. I'm concerned a power or battery fail will start the alarm blaring...

The control panel says "HKC Securewatch" and "Toptronic Security" who I guess installed it. I can pay for someone but hoped I could get a recommendation for someone who'll reset it without engineer locking it or saying I need a new one or something... Google gives me gard.ie and retec.ie so far - I'm sure both those companies are fine but sometimes you want an assurance

I would try the 01111 and 04567 codes but I'm scared I'll set off the damn thing and not be able to stop it. The main box has a fuse next to it but probably has a battery too so if I pull the fuse, I assume alarm would go off. Is there a tamper on the main box? Is the battery wired in or just push connected? If I'm fast I assume I won't be deafened much!

KoolKid

The panel could be easily reset by any competent engineer you do not need any major upgrade etc.
Where are you located?

m_hunter

Better get some one fix it for you... the reset part is easy, issue will be how to reconfigure it... the manual does not do me a lot, my external strobe still flash.

And I found my house insurance need a alarm service for it to be valid for some claim... So I called my alarm company, and sign a contact, they send someone fixed the issue in 20mins.

I go with Lara, I think you can try with the company on the panel, if it is out of business, then try Lara Alarm... I do not know the 2 you mentioned... maybe some lads here dealt with them before.

m_hunter

KoolKid wrote: »

The panel could be easily reset by any competent engineer you do not need any major upgrade etc.
Where are you located?

Just want to thank you again, man. You are my superstar! Good to have you as Mod!!!!

carveone

KoolKid wrote: »

The panel could be easily reset by any competent engineer you do not need any major upgrade etc.
Where are you located?

Portmarnock. I guess they just pull some jumper on the PCB and reset to factory. Maybe I should write down some of the numbers that come up when I open doors and things!

Thanks.

KoolKid

That default method will only work if the panel is not engineer locked.

carveone

KoolKid wrote: »

That default method will only work if the panel is not engineer locked.

Ah ok. And it's anyone's guess if it is or not - depends on the installer. If I type the default engineer code (04567*) and it has been changed, the alarm won't go off will it?

I just feel that if I cough up 100 euro and the engineer just spend 30 seconds typing the default engineer code and reseting the user code I'd feel a bit thick. On the other hand, alarm guys gotta eat too

Edit: http://www.boards.ie/vbulletin/showpost.php?p=77370435&postcount=4 answers the question of what happens if I turn off the mains and remove the battery. Alarm goes off

KoolKid

Entering the wrong engineer code will not activate the alarm.
Entering multiple wrong codes may cause a code tamper though.