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Ford Mondeo Bonnet Won't Close - Technical Service Bulletin Covered?

  • 31-12-2014 9:31am
    #1
    hadoken13
    Registered Users, Registered Users 2 Posts: 630 ✭✭✭


    Hi,

    I have a 2008 Ford Mondeo and a couple of weeks ago during a cold spell I opened my bonnet to fill the water reservoir and then I couldn't close it fully, it would only stay on the catch.

    When I got home I sprayed WD40, as a temporary measure, to loosen the cable release and I was able to get it to close. But then when I pulled the release catch it wouldn't open so I pulled it a bit harder and it appears to be loose or broken.

    I did a quick search online and on the talkford website there were loads of other Ford drivers having issues and one of the posters posted a Technical Service bulletin from Ford (see attached) specifying that the hood release cable on 2007 - mondeos was faulty and should be replaced.

    I am thinking I should be contacting Ford before I bring it to a garage to see if, at the very least, I get a discount on replacing it as it was faulty (prior to me pulling it too hard).

    Has anyone come across this issue?


Comments

  • #2
    martinr5232
    Registered Users, Registered Users 2 Posts: 2,298 ✭✭✭martinr5232


    There is an issue with some cables breaking but you wont get it covered under warranty im afraid.


  • #3
    hadoken13
    Registered Users, Registered Users 2 Posts: 630 ✭✭✭hadoken13


    martinr5232 wrote: »
    There is an issue with some cables breaking but you wont get it covered under warranty im afraid.

    Ye was thinking that. I was gonna trade up for a newer Mondeo so I might contact Ford anyway and say that I won't be trading up if we can't come to some arrangement over the cable issue.


  • #4
    OldmanMondeo
    Registered Users, Registered Users 2 Posts: 3,009 ✭✭✭OldmanMondeo


    Cable is about €20, but a pain in the ass to replace. Had mine done last year.


  • #5
    martinr5232
    Registered Users, Registered Users 2 Posts: 2,298 ✭✭✭martinr5232


    Try that if you want but dealers have heard it all before if your thinking of trading up just do it and dont waste your time trying to get your own repaired under warranty because its not going to happen.


  • #6
    slimjimmc
    Registered Users, Registered Users 2 Posts: 7,786 ✭✭✭slimjimmc


    hadoken13 wrote: »
    Ye was thinking that. I was gonna trade up for a newer Mondeo so I might contact Ford anyway and say that I won't be trading up if we can't come to some arrangement over the cable issue.
    Contact Ford itself or a Ford dealer? A savi dealer would ask you to pay now and he'll refund you when you actually trade-in with him. House always wins.


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  • #7
    hadoken13
    Registered Users, Registered Users 2 Posts: 630 ✭✭✭hadoken13


    Ye was thinking that alright. Think I'll just trade up for a non-ford as I've had all sorts of problems with this mondeo. Clutch Flywheel is going (a week after NCT) and it was only on 90,000kms at the time.


  • #8
    hadoken13
    Registered Users, Registered Users 2 Posts: 630 ✭✭✭hadoken13


    Just thinking about this and if it was a declared fault by Ford, surely they have to fix it even at a reduced cost, even if it is out of warranty.


  • #9
    Toyotafanboi
    Registered Users, Registered Users 2 Posts: 12,917 ✭✭✭✭Toyotafanboi


    hadoken13 wrote: »
    Just thinking about this and if it was a declared fault by Ford, surely they have to fix it even at a reduced cost, even if it is out of warranty.

    that's somewhat the difference between a TSB and a re-call.

    TSB's are almost like an internal information source (in this instance, of Ford mechanics), recording popular issues they have seen and how they were overcame, it doesn't mean Ford as a manufacturer have admitted an engineering/ design issue, just that some technicians have started seeing the same problems (i guess you could say that's one of the same thing, but TSB's aren't really for public knowledge). manufacturers really only re-call over safety issues.

    you might get some goodwill towards a known TSB job if you were friendly with your local dealer, had a a full history with them etc, they might talk to Ford on your behalf or absorb some of the cost themselves to keep their customer happy.

    you'l get nothing realistically if you turn up with a 7 year old car, a good long time out of the dealer network with no history with the garage. what do they stand to gain from reducing the cost for you?


  • #10
    listermint
    Registered Users, Registered Users 2 Posts: 34,216 ✭✭✭✭listermint


    hadoken13 wrote: »
    Ye was thinking that alright. Think I'll just trade up for a non-ford as I've had all sorts of problems with this mondeo. Clutch Flywheel is going (a week after NCT) and it was only on 90,000kms at the time.

    Well Clutches are very much related to the how the car was driven over its history. Some can last 160,000 Miles Some can last 30,000 miles.

    90,000 KMs really depends on the Driver rather than the vehicle unless there was something seriously wrong in the batch manufacturing.


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