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  • 26-12-2014 1:00am
    #1
    travellingbid
    Registered Users, Registered Users 2 Posts: 229 ✭✭


    I made several attempts to pay using my debit card tonight on a particular website tonight and I got a message each time that there was an issue with the payment and to contact my bank. I eventually paid with my credit card but I've just noticed that the funds have been taken from my bank account. How do I go about getting these reversed?

    I'm not sure it it helps anything or not but I got no email confirmation from the site that the orders had been processed.

    Also I switched phones last week and I had some issues activating payees, etc but understood they were resolved.

    Thanks
    B


Comments

  • #2
    braddun
    Banned (with Prison Access) Posts: 1,221 ✭✭✭braddun


    bank call center 24 hours day


  • #3
    Bank of Ireland: Billy
    Closed Accounts Posts: 1,066 ✭✭✭Bank of Ireland: Billy


    travellingbid wrote: »
    I made several attempts to pay using my debit card tonight on a particular website tonight and I got a message each time that there was an issue with the payment and to contact my bank. I eventually paid with my credit card but I've just noticed that the funds have been taken from my bank account. How do I go about getting these reversed?

    I'm not sure it it helps anything or not but I got no email confirmation from the site that the orders had been processed.

    Also I switched phones last week and I had some issues activating payees, etc but understood they were resolved.

    Thanks
    B
    Hi travellingbid,

    Many thanks for contacting us on Boards.ie

    If you call Bank of Ireland 365 on 0818 365 365 / +353 1 4044000 a rep will be happy to look into your debit card transaction and payee activation query. Representative assisted hours are 8am - 12 midnight Mon - Fri and 9am - 6pm Sat, Sun and Bank/Public Holidays.

    Thanks

    Billy


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