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Unable to connect new devices to router via wifi

  • 11-12-2014 4:13pm
    #1
    EB_2013
    Registered Users, Registered Users 2 Posts: 811 ✭✭✭


    Hi, I'm having a problem connecting a new laptop and iPhone to my old Netopia router via WiFi.

    When I do a scan on both devices the Eircom network appears but it's unable connect and just says limited connection. All my old devices can connect okay.

    Any ideas?


Comments

  • #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    EB_2013 wrote: »
    Hi, I'm having a problem connecting a new laptop and iPhone to my old Netopia router via WiFi.

    When I do a scan on both devices the Eircom network appears but it's unable connect and just says limited connection. All my old devices can connect okay.

    Any ideas?
    Hello EB_2013

    Apologies for the delays in responding to your query. I would advise re-setting the modem and then scanning for the wifi signal again and entering the passwords. If that does not help I highly recommend getting in touch with eircoms technical support department on 1890260260.

    Thanks
    Al


  • #3
    EB_2013
    Registered Users, Registered Users 2 Posts: 811 ✭✭✭EB_2013


    eircom: Alan wrote: »
    Hello EB_2013

    Apologies for the delays in responding to your query. I would advise re-setting the modem and then scanning for the wifi signal again and entering the passwords. If that does not help I highly recommend getting in touch with eircoms technical support department on 1890260260.

    Thanks
    Al

    Thanks Al


  • #4
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    EB_2013 wrote: »
    eircom: Alan wrote: »
    Hello EB_2013

    Apologies for the delays in responding to your query. I would advise re-setting the modem and then scanning for the wifi signal again and entering the passwords. If that does not help I highly recommend getting in touch with eircoms technical support department on 1890260260.

    Thanks
    Al

    Thanks Al
    You're more than welcome EB_2013

    Al


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