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RTE and TV3 players open automatically

  • 10-12-2014 06:39PM
    #1
    justforgroups
    Registered Users, Registered Users 2 Posts: 165 ✭✭


    Hi,
    This problem is happening on my TV and just started in the last few days.

    When I switch to RTE 1, RTE 2, or TV3 channels, the respective players opens up: RTE's Player or TV3's ePlayer. It's very annoying. I have to keep clicking the UPC button on the remote to close it and get back to the actual channel.

    Anyone any idea why this is happening? Is it a fault with UPC?

    Thanks,
    JFG
    Tagged:


Comments

  • #2
    OU812
    Registered Users, Registered Users 2 Posts: 6,100 ✭✭✭OU812


    Happening for me too


  • #3
    justforgroups
    Registered Users, Registered Users 2 Posts: 165 ✭✭justforgroups


    Hiya,
    Did it just start happening in the last few days?


  • #4
    traco
    Registered Users, Registered Users 2 Posts: 1,713 ✭✭✭traco


    Same on mine


  • #5
    mackersdublin
    Registered Users, Registered Users 2 Posts: 1,507 ✭✭✭mackersdublin


    It's been like that on my HD box for well over a week. Very frustrating


  • #6
    justforgroups
    Registered Users, Registered Users 2 Posts: 165 ✭✭justforgroups


    I've posted it under Talk To...UPC

    I'll see if they know what's going on.


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  • #7
    OU812
    Registered Users, Registered Users 2 Posts: 6,100 ✭✭✭OU812


    justforgroups wrote: »
    Hiya,
    Did it just start happening in the last few days?

    About Wednesday was the first I noticed it, but I haven't been watching TV much this week so it could be happening longer.


  • #8
    thomas anderson.
    Registered Users, Registered Users 2 Posts: 1,135 ✭✭✭thomas anderson.


    Me too


  • #9
    pad199207
    Registered Users, Registered Users 2 Posts: 7,439 ✭✭✭pad199207


    Happening to me too


  • #10
    Singer73
    Registered Users, Registered Users 2 Posts: 161 ✭✭Singer73


    This is really starting to piss me off. Is there any sign of a resolution?


  • #11
    Senecio
    Closed Accounts Posts: 970 ✭✭✭Senecio


    Interesting that this has only started recently for some people. My Cisco HD box has been doing this for the better part of 3 years now. I rarely watch this channels so I've never bothered to report it.


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  • #12
    john p o shea
    Closed Accounts Posts: 16 ✭john p o shea


    same thing on my 3 boxes iv had enough i cancelled mine today bring back sky better system


  • #13
    Ch1me
    Registered Users, Registered Users 2 Posts: 5 ✭Ch1me


    same thing happening to me and also in my Dads


  • #14
    Ch1me
    Registered Users, Registered Users 2 Posts: 5 ✭Ch1me


    Seen this update :

    Our engineers have identified a possible source of the issue, it appears that quick navigation through channels using the channel + or - buttons can cause the On Demand aspect of some channels to appear.

    We're working on a permanent solution as we speak but in the meantime here are some temporary work arounds...

    - If using the channel + or - buttons to navigate through stations just allow the on screen banner to disappear then allow the red button or On Demand player logo to appear before changing channel

    - Use the on screen banner to navigate from channel to channel

    - Use the guide to navigate from channel to channel

    We recognise these are only temporary work arounds and as mentioned, a permanent fix is being worked on. We don't have a time frame for this yet but we'll post back here with any updates as we get them.


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