Daughter of Korean Air CEO goes nuts over nuts

coylemj

Daughter of Korean Air CEO was in first class on a plane taxiing for take-off from JFK to Seoul. She gets offered nuts she didn't ask for, no big deal you may say but... (nervous flyers look away now) they were not on a plate so she went ballistic, ordered that the steward be tossed off the flight so they went back to the gate. Needless to say the 250 passengers on board were not impressed.....

A flight was delayed after the daughter of Korean Air’s chief executive reportedly demanded an air steward be removed for offering her nuts

http://www.telegraph.co.uk/travel/destinations/asia/southkorea/11282179/Nut-rage-delays-Korean-Air-flight.html

Long Time Lurker

Just imagine what would have happened if they'd done the same with a jack russell !!!!

afatbollix

She is head of in flight services.


Sounds like she found a member of her staff who was not giving the service the airline demands.


Maybe she was put on the plane to weed him out and see for herself how bad he was. Within 5 minutes she knew he was ****e and had him off the plane before it even took off! They also found a new member of cabin crew within 11 minutes??! Seemed to me that they were waiting at the gate for the return.

keith16

afatbollix wrote: »

She is head of in flight services.

Even if that is true, her actions were totally unacceptable and are a sad reflection on the airline. In addition, it provides additional insight into the importance placed on hierarchy in that part of the world. Something that has demonstrably cost lives in the past.

Tenger

keith16 wrote: »

Even if that is true, her actions were totally unacceptable and are a sad reflection on the airline. In addition, it provides additional insight into the importance placed on hierarchy in that part of the world....

While reprimand of staff could well be with-in her purview I find it shocking that this happened.

The CEO's daughter (who is a senior exec in the company)[not nepotistic at all!!]
was unhappy with the serving of the nuts, she then called the chief purser and admonished him before getting the aircraft back to gate to remove the chief purser. It was also stated that she was traveliing in a personal capacity rather than for work. (I would however hope/assume that someone in her position would always be on duty and watching everything)

A more professional approach would have been to highlight the fault to the chief purser and make an internal quality report through the company channels.

This action impacts on the airline image.

donkey balls

To me regardless of the persons job title or hierarchy within a company,What she did was way OTT doing what she did cost the her employer time & money regarding the taxiing back of the aircraft etc,I know that the article says the flight was delayed by 11 mins but what if they ended up getting a slot delay etc.
Anyone who has worked in mgmt regardless of industry knows that you don't talk/treat to a person like that,And unless they are going do something that could put the employee or other persons in harms way that is definitely not the way to carry on.

LXFlyer

http://www.bbc.com/news/world-asia-30390724

Korean Air 'nut rage' executive Heather Cho resigns

A Korean Air executive who delayed a plane because she was angry with the way she had been served nuts by an air steward has resigned, the airline says.

Tenger

lxflyer wrote: »

http://www.bbc.com/news/world-asia-30390724

Looks like Daddy wasn't very happy with her strop.....

gctest50

afatbollix wrote: »

........

Within 5 minutes she knew he was ****e and had him off the plane before it even took off!

They also found a new member of cabin crew within 11 minutes??! ......

we need that woman over here

billy few mates

Apologies for the drift but...

I thought most airlines had stopped giving out nuts due to the dangers of nut dust in a confined space and nut allergies...?

Tenger

billy few mates wrote: »

Apologies for the drift but...

I thought most airlines had stopped giving out nuts due to the dangers of nut dust in a confined space and nut allergies...?

Thats a European thing. US airlines (and obviously some Asian carriers)
still offer nuts.

L1011

Tenger wrote: »

Thats a European thing. US airlines (and obviously some Asian carriers)
still offer nuts.

And employ them, clearly

Fabio

billy few mates wrote: »

Apologies for the drift but...

I thought most airlines had stopped giving out nuts due to the dangers of nut dust in a confined space and nut allergies...?

Really? Never realised.

Stovepipe

She cost the airline thousands because of a minor lapse in procedure? sack her first.....it also looks like her dad took the fall for her.

Tow

Tenger wrote: »

Thats a European thing. US airlines (and obviously some Asian carriers) still offer nuts.

And many non EU and US carriers are not afraid to bring out the metal cutlery once outside EU/US airspace.

Tenger

Tow wrote: »

And many non EU and US carriers are not afraid to bring out the metal cutlery once outside EU/US airspace.

Metal cutlery only ever left Business/First class for a little while post 9/11.

Tow

Tenger wrote: »

Metal cutlery only ever left Business/First class for a little while post 9/11.

You can swig from you bottle of water all the way through security when flying PAL from the Philippines, and PAL is the only airline who had a plane (EI-BWF) with a liquid bomb.

crisco10

Tow wrote: »

You can swig from you bottle of water all the way through security when flying PAL from the Philippines, and PAL is the only airline who had a plane (EI-BWF) with a liquid bomb.

Ha...funny coincidence! http://www.boards.ie/vbulletin/showthread.php?t=2057337773

ireland.man

I just watched her apologise today and my god it looked contrived and cringe-worthy! The media used the word 'abject' to describe the apology but it's anything but genuine. She's infamous in Korea for abusing staff members and she represents well the class of chaebols over there, the rich children who've inherited wealth and power and aren't afraid to display it.

Peregrine

She was sentenced to one year in prison last week.