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CEX Payment Issue

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08-12-2014 12:23pm

#1

Mimikyu

Registered Users Posts: 18,911 ✭✭✭✭

Join Date: October 2004

Posts: 17748

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#2 08-12-2014 12:25pm
sweetie

Registered Users Posts: 9,791 ✭✭✭

Join Date: June 2005

Posts: 9259

They are very slow on email and there is no phone number. It will probably come through but I'd call back to the shop if possible and make a bit of an issue about it.

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#3 08-12-2014 4:09pm
recyclops

Registered Users Posts: 2,407 ✭✭✭

Join Date: January 2010

Posts: 2379

it took me a while to get a refund to my bank account so wait it out as annoying as that is

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#4 08-12-2014 6:34pm
Sam Mac

Closed Accounts Posts: 2,227 ✭✭✭

Join Date: February 2012

Posts: 1965

These guys have some of the worst online customer care I have ever experienced. Took them a week at a time to even reply to my emails.

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#5 10-12-2014 9:12pm
godtabh

Moderators, Science, Health & Environment Moderators Posts: 23,211 Mod ✭✭✭✭

Join Date: April 2005

Posts: 21023

it took me a couple of weeks to get paid for an iphone. First they said they didn't have it. Then there was an 'issue' of it not working.

I asked for the phone back and was paid the next day. They are using the delay as a cheap form of credit i am sure

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#6 10-12-2014 9:55pm
Mimikyu

Registered Users Posts: 18,911 ✭✭✭✭

Join Date: October 2004

Posts: 17748

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