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Locked out of 365

  • 03-12-2014 1:53pm
    #1
    murdog!
    Registered Users, Registered Users 2 Posts: 123 ✭✭


    Hi there,

    I have been locked out of my banking 365 account for 5 days now. I have called every day since and been told that the branch need to sort it out. The 365 team have sent multiple emails to the branch and I have a direct line for the branch but the phone is never answered.

    I really need this sorted quickly and feel like I am being given the run around.

    Can you please help?


Comments

  • #2
    Bank of Ireland: Janet
    Closed Accounts Posts: 314 ✭✭Bank of Ireland: Janet


    murdog! wrote: »
    Hi there,

    I have been locked out of my banking 365 account for 5 days now. I have called every day since and been told that the branch need to sort it out. The 365 team have sent multiple emails to the branch and I have a direct line for the branch but the phone is never answered.

    I really need this sorted quickly and feel like I am being given the run around.

    Can you please help?
    Hi murdog, 

    Thanks for your post.

    I'm sorry to hear this, please send a DM with your name, phone number and branch name and we will request they contact you in connection to this.

    Janette


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