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Logout Timer

little mrs · 2014-12-02 11:58:02

I am a BOI BOL use and recently the logout timer has changed form 25 mins to 5 mins!!! Its extremely annoying and every time I try to ring the helpline I am left on hold for a minimum of 25 mins and then I get fed up and hangup. Please help.

02-12-2014 11:58am

#1

little mrs

Registered Users, Registered Users 2 Posts: 43 ✭

Join Date: February 2011

Posts: 42

I am a BOI BOL use and recently the logout timer has changed form 25 mins to 5 mins!!! Its extremely annoying and every time I try to ring the helpline I am left on hold for a minimum of 25 mins and then I get fed up and hangup. Please help.

0

Comments

#2 02-12-2014 12:37pm

Bank of Ireland: Laura

Closed Accounts Posts: 414 ✭✭

Join Date: March 2012

Posts: 406

Hi little mrs.

Thanks for your post a very warm welcome to Boards.ie.

We are so sorry to hear of the recent difficulty you have been experiencing.
Please send us a PM with your name, address, contact number and branch details and we will be happy to arrange for a representative to give you a call.

Thanks,
Laura

0
#3 04-12-2014 12:26pm

Aronaay

Registered Users, Registered Users 2 Posts: 87 ✭✭

Join Date: November 2013

Posts: 76

This really need s to be changed back to 25 min

0