Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

switching

  • 01-12-2014 2:42pm
    #1
    dorito92
    Registered Users, Registered Users 2 Posts: 200 ✭✭


    Hi i want to switch from bord gais to electric ireland dual valusaver nightsaver. can i do this online?


Comments

  • #2
    EI: Una
    Closed Accounts Posts: 1,585 ✭✭✭EI: Una


    Hi dorito92,

    Thanks for your interest in switching to Electric Ireland.

    Dual Fuel ValueSaver NightSaver is a plan that can only be switched to over the phone. If you ring our Sales agents on 1850 30 50 90, they will be able to assist you. That telephone line is open until 8pm Monday to Friday, and is open until 6pm Saturdays.
    The details the Sales team will require from you are your electricity meter point reference number (MPRN), GPRN (gas), up-to-date meter-readings, and your bank details for setting up direct debit.

    Kind regards,
    Una


  • #3
    dorito92
    Registered Users, Registered Users 2 Posts: 200 ✭✭dorito92


    are the latest meter readings necessary because we just moved into this house and can't access the meters


  • #4
    EI: Una
    Closed Accounts Posts: 1,585 ✭✭✭EI: Una


    Hi again dorito92,

    The meter-readings are required as the point from which to bill. If there is no option but to carry out the switch with estimates rather than readings, the bills will not be accurate until meter-readings are submitted. There is a risk also that the gas switch may not go through.

    We can send a generic meter-key free of charge if it is just the meter-box door you cannot open. If the meters are in a locked shed/cupboard, access for these would need to be sought (e.g. via management company).

    Regards,
    Una


Advertisement