Contacting Sky TV Ireland

Tideswell

Folks

I need to contact Sky TV, however, calls cost 5.3c per minute which is outrageous. Has anyone got an email address that I can use?

I've tried the "accessibility" email address (on their advice) and now they won't address my issue. Any ideas?

Thanks

T

Technofobe

Tideswell wrote: »

Folks

I need to contact Sky TV, however, calls cost 5.3c per minute which is outrageous. Has anyone got an email address that I can use?

I've tried the "accessibility" email address (on their advice) and now they won't address my issue. Any ideas?

Thanks

T

You could try this one and look for the live chat option that pops up
https://contactus.sky.com/uk/sky-tv

Kristopherus

Technofobe wrote: »

You could try this one and look for the live chat option that pops up
https://contactus.sky.com/uk/sky-tv

Yes, but when the chatter realises that you're an Irish customer, they'll quickly tell yo to ring 0818xxxxxx:(

Technofobe

Kristopherus wrote: »

Yes, but when the chatter realises that you're an Irish customer, they'll quickly tell yo to ring 0818xxxxxx:(

Thats pretty ****ty
They wont even let you use the live chat if your on from ireland ?

Kristopherus

Technofobe wrote: »

Thats pretty ****ty
They wont even let you use the live chat if your on from ireland ?

Oh, you can use it all right for general queries, but if its specific to Ireland, you'll be fobbed off to 0818

Tideswell

It's hard enough to find where the chat option actually pops up! Is there no other way to contact them other than the 0818 number?
I'm actually sorry I jointed them now!

Technofobe

Kristopherus wrote: »

Oh, you can use it all right for general queries, but if its specific to Ireland, you'll be fobbed off to 0818

The op should vote with his feet so and ditch them

lertsnim

Kristopherus wrote: »

Oh, you can use it all right for general queries, but if its specific to Ireland, you'll be fobbed off to 0818

Irish people are nothing more than second class customers for Sky even though they pay more. It has always been like this.

Tideswell

Would you believe that I got a response! Which said:


As your account is registered in the Republic of Ireland, you will need to contact our Customer Services team direct on 0818719819.
Please have your relevant information available when you contact us such as your address, account number, viewing card number, and any password on the account.

To help us improve our service, please take a few seconds to answer the question on the following link: ...

Booms

When I rang them early in the morning (ok, before eleven, wasn't that early) there was virtually no wait.

Told them I was cancelling due to financial circumstances, was on mobile, and couldn't afford long call, they asked could they call back, and did so.

Possibly a Monday morning might not be the best time, if there's a backlog of queries from customers over the weekend!

braddun

try face book or twitter sky page

TinCanMan

Tideswell wrote: »

Folks

I need to contact Sky TV, however, calls cost 5.3c per minute which is outrageous. Has anyone got an email address that I can use?

I've tried the "accessibility" email address (on their advice) and now they won't address my issue. Any ideas?

Thanks

T

Use the Goldenpages app on your smartphone and you can have them call you back.

Tideswell

TinCanMan

I had no idea this service was available! thank you so much. I got through and have spoken to them, and they're calling me back.....Finally!

T

TinCanMan

Tideswell wrote: »

TinCanMan

I had no idea this service was available! thank you so much. I got through and have spoken to them, and they're calling me back.....Finally!

T

Glad to help Tideswell

rubberdungeon

Tried using the free call option for Sky, it says it is invalid or disabled, is it working for anyone else or is there another option to get Sky to call you instead of having to call them?

http://skyireland.goldenpages.ie/ms/ms/sky-contact-us-dublin/ms-90043614-p-3/

Slippin Jimmy

rubberdungeon wrote: »

Tried using the free call option for Sky, it says it is invalid or disabled, is it working for anyone else or is there another option to get Sky to call you instead of having to call them?

http://skyireland.goldenpages.ie/ms/ms/sky-contact-us-dublin/ms-90043614-p-3/

Try their talk to forum here on boards.

bulbs2010

Thats one good thing about UPC at least they have a freephone number ,thats one of the reasons I got rid of SKY

rubberdungeon

Duffff-Man wrote: »

Try their talk to forum here on boards.

I needed to speak with them on the phone. (Talk To, wouldn't have been able to help) I was trying to avoid calling their 0818 number. I've used the 'free call' facility in the past but couldn't today.

timmydel1

Try the A to Z on this handy site and find the alternative (cheaper) number for SKY and lots of others.


saynoto1890.com/