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Letter with the details of the claim

  • 19-11-2014 8:09pm
    #1
    Carol555
    Registered Users, Registered Users 2 Posts: 25 ✭


    Hi,

    My new insurer requested a letter with the details of my claim. I contacted Liberty claims department and requested the letter but more than two weeks later still haven't received anything. In the meantime I rang the customer service and was informed that this can take up to 10 working days (which have since passed).

    Can you help me get the required documentation as soon as possible please?


Comments

  • #2
    Liberty Insurance: Sean
    Company Representative Posts: 235 Verified rep ✭Liberty Insurance: Sean


    Carol555 wrote: »
    Hi,

    My new insurer requested a letter with the details of my claim. I contacted Liberty claims department and requested the letter but more than two weeks later still haven't received anything. In the meantime I rang the customer service and was informed that this can take up to 10 working days (which have since passed).

    Can you help me get the required documentation as soon as possible please?

    Hi Carol555
    Can you PM me your policy details and I will arrange for this to be issued to you.
    Regards
    Seán


  • #3
    Carol555
    Registered Users, Registered Users 2 Posts: 25 ✭Carol555


    PM Sent


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