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Shocking speed

  • 16-11-2014 10:02pm
    #1
    Iang87
    Registered Users, Registered Users 2 Posts: 3,181 ✭✭✭


    Have any eircom rep any input/explanation for the disgraceful speeds in the evenings.

    I will be cancelling my direct debit tomorrow as I am not receiving what I was contracted to receive. 


Comments

  • #2
    alansilly
    Registered Users, Registered Users 2 Posts: 32 ✭alansilly


    Iang87 wrote: »
    Have any eircom rep any input/explanation for the disgraceful speeds in the evenings.

    I will be cancelling my direct debit tomorrow as I am not receiving what I was contracted to receive. 

    Think I'm going doing the same, plus I'm being over charged, waitin since Friday to hear back from Alan from eircom on here


  • #3
    dave_t
    Registered Users, Registered Users 2 Posts: 332 ✭✭dave_t


    Same here. UPC will be available in my area in the coming weeks so looks like I'll switch to them. Shocking that we're not kept up to date on the efforts eircom are making to resolve these issues.


  • #4
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Iang87 wrote: »
    Have any eircom rep any input/explanation for the disgraceful speeds in the evenings.

    I will be cancelling my direct debit tomorrow as I am not receiving what I was contracted to receive. 
    Hi Iang87

    While it's best to contact technical support in relation to slow speeds I do also suggest following this link for information surrounding recent issues:

    http://community.eircom.net/t5/Service-Updates-and/Response-to-customer-posts-on-recent-broadband-speeds-queries/td-p/83939

    Also, feel free to PM me your land line number so I can do some tests before you contact technical support.

    Thanks
    Al


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