2010 Ford Mondeo Turbo

cazzy15

Deleted

JC01

Your post is way to vague to be able to answer properly. Things don't "go", mechanical parts fail, There's a big difference. What happened the brakes? And what "went" in the engine?

As for your current predicament I'd say your goosed. You went against the garages instruction and didn't use there recommended turbo. Now you have turbo problems and you expect them to deal with it? Bar its an issue caused by poor fitting in the garage I can't see how you would have a leg to stand on.

Your correct in saying a car of that age "shouldn't" give so many major problems but a lot of factors come into it. Buy a brand new car and put the wrong fuel or oil in it and see what happens for example.

martinr5232

cazzy15 wrote: »

Hi all
We bought a 2010 Ford Mondeo in 2011, the brakes went after 14 months, the garage reluctantly paid for 50% of the repair.
The car has been regularly serviced ( not by the main Ford dealer we bought the car off) , but by a qualified mechanic.
Then August this year , the engine and turbo went without warning. We got in to a debacle with the garage over this ( we feel that a car this new should last a lot longer than this, especially after paying €19,500 for it), and they offered to repair at cost, if we paid for the parts. The only turbo they could offer us was €1400, so we asked could we source our own turbo and engine, they agreed and they fitted them, along with changing the timing belt and anything else required ( we paid for the fitting of these). Fast forward 6 weeks and the turbo is gone again. They are now saying its our fault as we didn't buy from them and they wont stand over it, and also that you shouldn't put a reconditioned turbo into a car. My reply is the initial turbo shouldn't have gone that soon and I think there is an issue.

Is this acceptable for a car this new to have failed brakes,engine,turbo and now a second turbo. HELP!!
We are in a debate over and back for the past 10 days

What do you mean the brakes went after fourteen months ??
Are we talking about brake pads ??

As for the turbo what engine is in this car 1.8 or 2.0 either way neither of those engines gave turbo trouble or base engine problems to cause a turbo to fail.
Has the proper grade oil been used in the car when it has been serviced ??

On the matter of the turbo going again you will have to take that up with whoever supplied you the turbo and find out if the turbo is the cause or a fitting/ engine fault what will probably happen is you will have the turbo supplier blame the garage and vjsa versa.

In saying that the garage has been more than fair repairing a car they sold you three years ago and i cant see them doing much more once you supplid the turbo and if its not a fault with the fitting they are within they are rights to wash theyre hands of it thats what happens when a customer supplies theyre own parts.

Jesus.

JC01 wrote: »

Things don't "go", mechanical parts fail, There's a big difference.

Seriously???

JC01

Jesus. wrote: »

Seriously???

Yep dead serious. I put new pads and discs on my car recently. I did this because they were worn out from mechanical wear not because I came out one morning to find them "gone"

Same ways something physically happened to one or a number of components in the OPs engine. The whole engine didn't just "go" on a holidays did it?

Henry Ford III

How many miles on the car? Any service history? Any chance it was clocked?