LEAP CARD ISSUE

outnumbered

Hey All!

I have no idea where to post this so please correct me if it's in the wrong area.

Today i asked for 20 euro to be put on my leap card. No questions asked and I went on my merry way.

I walked into town so didn't get to use the card til tonight. I asked the driver for the €1.95 fare. He said I was out of credit. Told me that there was a 5 day rambler on my card instead. He gave me a print out of my recent travels (very impressive) and let me on for free. Luckily, I had the receipt for the shop that I bought the credit (rambler) in. So I went in and explained my issue. The assistant called for the manager. He was of no help and said I will have to come back tomorrow. Apparently the owner will be in then. I said that this is unacceptable and is a huge inconvenience. He stared at me blankly.

Okkk... I know what you're thinking- I'm being petty? Well have a look below!

Background info:

The weekly cap on a student leap card is 20 euro. I have to make 2 journeys each day of the week. This works out cheaper than the 5 day rambler as I use the bus 7 days a week. As a student, I have a VERY tight budget. I have 20 euro a week for travel. I have nothing else to put towards travel. So If I am to keep the 5 day rambler, I can't get to my part-time job this weekend.

What are my options? Is the owner likely to refund me? Does he have to? What can I do?

stimpson

Lucky you came here, seeing as there's no Commuting and Transport forum.

outnumbered

stimpson wrote: »

Lucky you came here, seeing as there's no Commuting and Transport forum.

Ok. I obviously didn't know....

Kevin McCloud

I have a spare oyster card op.

outnumbered

Kevin McCloud wrote: »

I have a spare oyster card op.

Thanks babe.. PM me

El Weirdo

outnumbered wrote: »

Today i asked for 20 euro to be put on my leap card. No questions asked...

There's your problem, right there.

Kevin McCloud

El Weirdo wrote: »

There's your problem, right there.

The op should have said in the card not on it.

kneemos

I was with ya as far as the "background info."

outnumbered

El Weirdo wrote: »

There's your problem, right there.

Yep... but this isn't my fault

Polka_Dot

Same thing happened to me once. I asked for €20 to be put on my card, the shop assistant asked "the card, yeah?" and I just said yeah, wondering to myself what else he thought I meant. I only realised after that he was asking if I wanted the rambler and not credit. Maybe the way you said it made the shop assistant think you wanted the rambler?

Kevin McCloud

outnumbered wrote: »

Yep... but this isn't my fault

Did you pay by cash or card?

outnumbered

Polka_Dot wrote: »

Same thing happened to me once. I asked for €20 to be put on my card, the shop assistant asked "the card, yeah?" and I just said yeah, wondering to myself what else he thought I meant. I only realised after that he was asking if I wanted the rambler and not credit. Maybe the way you said it made the shop assistant think you wanted the rambler?

i buy it there every week. never a problem

outnumbered

Kevin McCloud wrote: »

Did you pay by cash or card?

cash

Kevin McCloud

outnumbered wrote: »

cash

You should have paid with your leap card problem solved.

outnumbered

Kevin McCloud wrote: »

You should have paid with your leap card problem solved.

Dont give up the day job!

Kevin McCloud

outnumbered wrote: »

Dont give up the day job!

Im sorry op think your just outnumbered.

biko

Why is it called "leap card"? Do you have to leap on and off the bus?

Kevin McCloud

biko wrote: »

Why is it called "leap card"? Do you have to leap on and off the bus?

Well that is the idea, its not a b&b.

Ruu

It looks like you have this in Commuting and Transport forum already.