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App for Accepting credit cards?

  • 10-11-2014 2:08pm
    #1
    dare2dream
    Registered Users, Registered Users 2 Posts: 82 ✭✭


    HI,
    Can anyone advise how best to take a credit card bookings, most cost effective?
    It's for the hospitality business - B&B so would be taking bookings via phone or online.
    Is there an app that could be recommended.
    Appreciate any help.


Comments

  • #2
    jimmii
    Registered Users, Registered Users 2 Posts: 14,810 ✭✭✭✭jimmii


    We use Syspay.com via app we have a chip & pin machine but they offer a customer not present option too that would work for you.


  • #3
    spyderski
    Registered Users, Registered Users 2 Posts: 1,270 ✭✭✭spyderski


    Try SumUp - allows both customer not present and Chip & Pin transactions. Works very well...


  • #4
    jimmii
    Registered Users, Registered Users 2 Posts: 14,810 ✭✭✭✭jimmii


    spyderski wrote: »
    Try SumUp - allows both customer not present and Chip & Pin transactions. Works very well...

    How does the customer not present work? Just got the Pin+ device today!


  • #5
    spyderski
    Registered Users, Registered Users 2 Posts: 1,270 ✭✭✭spyderski


    Their customer support gave me this one - dunno how official it is, but it works. Get the customers card details, send the payment request to your own mobile no, click on the link & enter the card details. The mobile number is in no way tied to the card or payment details, its just a convenient means of getting the link to the payment to the customers phone....

    I have done this in the past with foreign customers (the text message won't go to some foreign numbers) and handed them my phone to input their card details - all works perfectly.


  • #6
    jimmii
    Registered Users, Registered Users 2 Posts: 14,810 ✭✭✭✭jimmii


    Will check that out cheers!


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  • #7
    dare2dream
    Registered Users, Registered Users 2 Posts: 82 ✭✭dare2dream


    What are the fees like with either?


  • #8
    spyderski
    Registered Users, Registered Users 2 Posts: 1,270 ✭✭✭spyderski


    I'm paying SumUp 1.95%, no other fees so it's way cheaper than having a normal terminal (for me anyway)


  • #9
    spyderski
    Registered Users, Registered Users 2 Posts: 1,270 ✭✭✭spyderski


    Was a bit wary of SumUp at first, as I'd sometimes be putting through fairly large transactions (€5k +) but have never had a problem with them. Money arrives in the account 2-3 days after the transaction which is as quick as most of the banks...


  • #10
    jimmii
    Registered Users, Registered Users 2 Posts: 14,810 ✭✭✭✭jimmii


    spyderski wrote: »
    Was a bit wary of SumUp at first, as I'd sometimes be putting through fairly large transactions (€5k +) but have never had a problem with them. Money arrives in the account 2-3 days after the transaction which is as quick as most of the banks...

    Thats good to hear. I use a similar service currently it will be interesting to see how they compare!


  • #11
    jimmii
    Registered Users, Registered Users 2 Posts: 14,810 ✭✭✭✭jimmii


    "It is worth noting that if the payment has already been settled, 3-6 business days following the date of the transaction, you will need to resolve the refund yourself."

    does that mean if a customer wants a refund once its cleared you have to just give them back cash or is there still a way of doing it via card?


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  • #12
    spyderski
    Registered Users, Registered Users 2 Posts: 1,270 ✭✭✭spyderski


    No way of doing a refund by card. It is the one drawback with the system. We also provide a service where we take a refundable deposit from the customer but we can't use SumUp in those cases...


  • #13
    jimmii
    Registered Users, Registered Users 2 Posts: 14,810 ✭✭✭✭jimmii


    spyderski wrote: »
    No way of doing a refund by card. It is the one drawback with the system. We also provide a service where we take a refundable deposit from the customer but we can't use SumUp in those cases...

    So you refund cash and they keep their 1.95% nicely played nicely played! Handier to just give someone cash instead of faffing around with cards anyway I guess.


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